Arms Acres Inc.
Mission Statement: Arms Acres is a private health care system providing the highest quality professional treatment to those suffering from chemical dependency, co-occurring medical and mental health disorders and to those whose lives are impacted by the disease of addiction. Services are provided to diverse populations using the latest innovations in evidence based practices in a caring, safe and respectful environment. Exceptional customer service, community education and fiscal responsibility are our...
3584 Jerome Ave
Bronx, NY 10467
Facility Information and Features:
The Joint Commission Behavioral Health Care Program
Outpatient Treatment, Intensive Outpatient
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
|Age-Specific Programming Available:||
Young adults (ages 16-25), Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+), Adolescents (ages 12-18)
|Special Groups Served:||
People who are:
All-gender bathroom(s) available on site
|Other Languages Spoken:||
Insurance and Payment Options:
Data last updated 07/06/2020
Signs of High-Quality Care
This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .
Fast Access to Treatment
Offers same day or walk-in appointments
Personalized Evaluation and Treatment Plan
Access to Medications for Opioid or Alcohol Use Disorder
Offers Naloxone trainingFor patients, For family/friends of patients
Offers medication for mental health
Effective Behavioral Therapies for Addiction
Long-term Treatment and Follow-up
Coordinated Care for Mental and Physical Health
Additional Services to Support Recovery
This facility offers the following services:Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)Assistance with transportation to/from treatmentCase managementDomestic violence (e.g., physical, sexual, and/or emotional abuse) servicesEducational assistance (e.g., GED courses)Housing supportLegal aidPeer recovery supportSpiritual supportWellness and health promotion (e.g., healthy eating, exercise)
Data last updated 02/08/2020
This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.
This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.
Helping us not to give up hope.
Helping me get my drivers license back and rebuilding my marriage. Better location and put some carpeting down
Respecting addicts and making us feel hopeful again. Serve coffee and tea
Giving all the patients hope and respect. Need a larger place
Nice people. I don't know.
Good groups. I don't know.
Helping us to see the light.
Helping us to help and love ourselves
Helping clients to believe in themselves again. New location needs more space
Would be good if I could come for therapy only.
Good groups Not sure
Staying clean and focused
To love myself
My recovery move to a larger location
Someone is always available when I need to talk. More variety in groups, like drawing or videos.
Always willing to listen. I don't know.
My counselor is always willing to meet with me. I don't know.
Monitoring me, making sure I come to groups, that I'm clean and thinking right. More structured groups.
Flexible group schedule. I don't know.
Helping us with our addiction. Face lift
Surrender to our disease
Courage to face our addiction.
The ability to forgive ourselves. Volunteer opportunitites
Understand our addiction
Love and kindness and patience in our process to recovery. Larger facility
Giving us the opportunity to get off drugs
Giving us all hope and validation. Bad area too many homeless men
Giving us the courage to face our demons
Helping us stop using drugs and alcohol. New furniture
Giving the clients hope. Not a good area though
They care about the clients. More activities during groups.
Helping me to stay clean. I don't know.
i like the groups.
We're helping people that need help, and it's a nice place and I like coming here. I don't know.
My counselor helps me.
There is always someone here to talk to me when I need it. Earlier groups and more flexible with people who work full time jobs at different hours.
We are open and helpful, and understanding. Change it up a little, maybe incorporate different activities in groups.
Clean and sober
Balance and encouragement
Keep the clients clean and sober and keep us focused and positive
I need encouragement and guidance. New Location neighborhood is bad
Help to keep us focused and hopeful of the future. Larger Facility
To stay clean and out of trouble
I need to be focused and you guys help
The acceptance of letting people come in and the various groups which reach a lot of people. The doors always open. Snacks and coffee and tea.
Definitely helping me in my sobriety telling me what I can and cannot do and applying life on life's terms. I don't know
My counselor listens to me. Keep listening.
Different times for groups. Can't think of anything right now.
The people here really care. I don't know.
Good groups. Nothing.
I just started, so I don't know yet. I don't know yet if any.
Pointing us in the right direction to recover. Need better parking availability
Helping clients like myself to stop drinking and driving and throwing our lives away. Such good and kind servants they are to the entire community.
Helping us to get our lives in order in a respectable way. People outside begging for money (the police should tell them to stop)
Encouraging us to address our addiction one day at a time and teaching us how to stay stopped. Homeless shelter nearby people begging clients for cigarettes and money its to much
Giving us courage to confront our ugly addictions. More food and snacks
Help us to stay honest and to put recovery first. More counseling staff they are getting burnt out
Helping us to stay focused. Need more space
Keeping us accountable. Move to another location too many drug dealers around
Staying sober and dilligent
Respect and understanding
Helping us to stay focused.
staff are helpful.
Helping me to focus anything but alcohol. I don't know. Maybe 2 bathrooms for the clients.
Helping us all to stay focused. New Location would be better. Bad people outside
I am getting help, therapy, group, Individual and therapy from the doctor and the right medications. Make it more spa like. Nicer bathroom, brighter paint colors and maybe some art work. Audio and video clips
Helping us to get back on track.
Helping me to stop drinking and seeing life from another perspective. Better location neighborhood is full of drugs
Showing us and encouraging us that there is hope after addiction. More snacks
Point the clients in the right direction and encourages us that there is hope. Offer coffee and tea
Helping us go to another level. Coffee and tea would be nice
Counselor listens to me.
everything is good
Encouraging us to stay clean and if we slip we are not put down. Work with tasc on getting us out faster once we are compliant. I am on tasc and I have been here a year, tasc says I have to do another out pt. program once I am finished here. It is very frustrating
Helping the community and giving us hope about our addiction that we can over come this.
New Computers because they are too slow. Respecting the clients at a high level we all appreciate it
The case managers and staff are kind caring and good listeners. Even though we may be experiencing addiction, they all are very respectful and patient
Total respect for all clients and never judge us. Faster computer service for the urine screens
My counselor is helpful to me.
Having compassion on all of us and guiding us in the right direction. Never looking down on the clients.
Keeping me focused and encouraging me that I can do this
Educating me to understand my substance use.
Listening to me and showing compassion
The facility is doing everything right by me
they are friendly and respectful. They serve light breakfast and coffee in the mornings. Maybe they can serve a full breakfast like eggs and grits.