Arms Acres Inc.

https://www.armsacres.com

Mission Statement: Arms Acres is a private health care system providing the highest quality professional treatment to those suffering from chemical dependency, co-occurring medical and mental health disorders and to those whose lives are impacted by the disease of addiction. Services are provided to diverse populations using the latest innovations in evidence based practices in a caring, safe and respectful environment. Exceptional customer service, community education and fiscal responsibility are our...

3584 Jerome Ave
Bronx, NY 10467

718-653-1537

Facility Information and Features:

Affiliated
Organization :
Liberty Management
Accreditation :
The Joint Commission Behavioral Health Care Program
Treatment
Type(s) :
Outpatient Treatment, Intensive Outpatient
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:
Young adults (ages 16-25), Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+), Adolescents (ages 12-18)
Special Groups Served: People who are:
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Parents
  • Managing co-occurring mental and substance use disorders
  • Living with HIV/AIDS
  • LGBTQ
  • Involved in criminal justice system
  • Homeless
  • Charged with DUI/DWI
LGBTQ+ Welcoming:
All-gender bathroom(s) available on site
Other Languages Spoken:
Spanish

Insurance and Payment Options:

Payment
Options :
Private health insurance, Medicare, Medicaid, Cash or self-payment
Insurance
Accepted :
Wellcare, UnitedHealth Group, Touchstone Health HMO, Inc., Solstice Health Insurance Co., Senior Whole Health of New York, Inc., Security Amer Financial Enterprises, Renaissance Health Services Corporation, QHP Group, Pupil Benefits Plan, Inc., North Shore LIJ Healthcare Group, MVP, Mulberry Health Group, Metropolitan Group, Magellan Health Inc., Lifetime Healthcare, Independent Health Benefits Corp, Independent Health Association, Highmark, Healthplex Group, HealthNow NY, Inc., HealthFirst, Inc., Envision Insurance Co., Emblem Health, Elderplan, Inc., CVS Caremark, Cuatro LLC, Crystal Run Health Group, Cigna, Catholic Special Needs Plan, LLC, Capital District Physician's Health Plan (CDPHP), Anthem, Aetna
Offers Sliding Fee Scale :
Yes

Facility Hours:

Outpatient
Mon: 9:00AM-7:00PM
Tue: 9:00AM-7:00PM
Wed: 9:00AM-7:00PM
Thu: 9:00AM-7:00PM
Fri: 9:00AM-7:00PM
Sat: 9:00AM-3:00PM
Sun: 9:00AM-3:00PM

Data last updated 07/06/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Not Offered
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Not Offered
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Onsite
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Motivational Enhancement Therapy
    Twelve-Step Facilitation Therapy (TSF)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    General health
    Intoxication and/or withdrawal potential
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Onsite
    Staff include:
    Social Worker (MSW/DSW), Psychiatrist (MD, DO), Peer Recovery Counselor, Counselor (Licensed, Master's level)
    Medications offered for mental health
    Yes
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    HIV, Hepatitis C

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Domestic violence (e.g., physical, sexual, and/or emotional abuse) services
    Educational assistance (e.g., GED courses)
    Housing support
    Legal aid
    Peer recovery support
    Spiritual support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 02/08/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
14%
16%
“A little”
2%
5%
“Not at all”
0%
1%

Respondents gave ratings of...
9-10
70%
46%
7-8
26%
37%
6 or lower
3%
15%

A little better
22%
26%
About the same
3%
7%
A little worse
0%
1%
Much worse
0%
1%

"No"
18%
16%

"Usually"
3%
26%
"Sometimes"
0%
10%
"Never"
0%
3%

"Usually"
2%
17%
"Sometimes"
0%
6%
"Never"
0%
1%

"No"
0%
7%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

Helping us not to give up hope.

rated facility as: 9/10

Helping me get my drivers license back and rebuilding my marriage. Better location and put some carpeting down

rated facility as: 10/10

Respecting addicts and making us feel hopeful again. Serve coffee and tea

rated facility as: 10/10

Giving all the patients hope and respect. Need a larger place

rated facility as: 9/10

Nice people. I don't know.

rated facility as: 7/10

Good groups. I don't know.

rated facility as: 7/10

Helping us to see the light.

rated facility as: 10/10

Helping us to help and love ourselves

rated facility as: 9/10

Helping clients to believe in themselves again. New location needs more space

rated facility as: 10/10

Would be good if I could come for therapy only.

rated facility as: 9/10

Good groups Not sure

rated facility as: 8/10

Staying clean and focused

rated facility as: 10/10

To love myself

rated facility as: 10/10

My recovery move to a larger location

rated facility as: 10/10

Someone is always available when I need to talk. More variety in groups, like drawing or videos.

rated facility as: 10/10

Always willing to listen. I don't know.

rated facility as: 7/10

My counselor is always willing to meet with me. I don't know.

rated facility as: 8/10

Monitoring me, making sure I come to groups, that I'm clean and thinking right. More structured groups.

rated facility as: 10/10

Flexible group schedule. I don't know.

rated facility as: 10/10

Helping us with our addiction. Face lift

rated facility as: 6/10

Surrender to our disease

rated facility as: 10/10

Courage to face our addiction.

rated facility as: 8/10

The ability to forgive ourselves. Volunteer opportunitites

rated facility as: 9/10

Understand our addiction

rated facility as: 9/10

Love and kindness and patience in our process to recovery. Larger facility

rated facility as: 10/10

Giving us the opportunity to get off drugs

rated facility as: 8/10

Giving us all hope and validation. Bad area too many homeless men

rated facility as: 10/10

Giving us the courage to face our demons

rated facility as: 10/10

Helping us stop using drugs and alcohol. New furniture

rated facility as: 9/10

Giving the clients hope. Not a good area though

rated facility as: 10/10

They care about the clients. More activities during groups.

rated facility as: 10/10

Helping me to stay clean. I don't know.

rated facility as: 9/10

i like the groups.

rated facility as: 8/10

We're helping people that need help, and it's a nice place and I like coming here. I don't know.

rated facility as: 10/10

My counselor helps me.

rated facility as: 9/10

There is always someone here to talk to me when I need it. Earlier groups and more flexible with people who work full time jobs at different hours.

rated facility as: 7/10

We are open and helpful, and understanding. Change it up a little, maybe incorporate different activities in groups.

rated facility as: 7/10

Clean and sober

rated facility as: 8/10

Balance and encouragement

rated facility as: 7/10

Keep the clients clean and sober and keep us focused and positive

rated facility as: 10/10

I need encouragement and guidance. New Location neighborhood is bad

rated facility as: 9/10

Help to keep us focused and hopeful of the future. Larger Facility

rated facility as: 10/10

To stay clean and out of trouble

rated facility as: 8/10

I need to be focused and you guys help

rated facility as: 8/10

The acceptance of letting people come in and the various groups which reach a lot of people. The doors always open. Snacks and coffee and tea.

rated facility as: 7/10

Definitely helping me in my sobriety telling me what I can and cannot do and applying life on life's terms. I don't know

rated facility as: 10/10

My counselor listens to me. Keep listening.

rated facility as: 8/10

Different times for groups. Can't think of anything right now.

rated facility as: 6/10

The people here really care. I don't know.

rated facility as: 8/10

Good groups. Nothing.

rated facility as: 6/10

I just started, so I don't know yet. I don't know yet if any.

Pointing us in the right direction to recover. Need better parking availability

rated facility as: 8/10

Helping clients like myself to stop drinking and driving and throwing our lives away. Such good and kind servants they are to the entire community.

rated facility as: 10/10

Helping us to get our lives in order in a respectable way. People outside begging for money (the police should tell them to stop)

rated facility as: 10/10

Encouraging us to address our addiction one day at a time and teaching us how to stay stopped. Homeless shelter nearby people begging clients for cigarettes and money its to much

rated facility as: 9/10

Giving us courage to confront our ugly addictions. More food and snacks

rated facility as: 10/10

Help us to stay honest and to put recovery first. More counseling staff they are getting burnt out

rated facility as: 10/10

Helping us to stay focused. Need more space

rated facility as: 9/10

Keeping us accountable. Move to another location too many drug dealers around

rated facility as: 10/10

Staying sober and dilligent

rated facility as: 10/10

Respect and understanding

rated facility as: 10/10

Helping us to stay focused.

rated facility as: 10/10

staff are helpful.

rated facility as: 9/10

Helping me to focus anything but alcohol. I don't know. Maybe 2 bathrooms for the clients.

rated facility as: 10/10

Helping us all to stay focused. New Location would be better. Bad people outside

rated facility as: 10/10

I am getting help, therapy, group, Individual and therapy from the doctor and the right medications. Make it more spa like. Nicer bathroom, brighter paint colors and maybe some art work. Audio and video clips

rated facility as: 8/10

Helping us to get back on track.

rated facility as: 10/10

Helping me to stop drinking and seeing life from another perspective. Better location neighborhood is full of drugs

rated facility as: 9/10

Showing us and encouraging us that there is hope after addiction. More snacks

rated facility as: 10/10

Point the clients in the right direction and encourages us that there is hope. Offer coffee and tea

rated facility as: 10/10

Helping us go to another level. Coffee and tea would be nice

rated facility as: 10/10

Counselor listens to me.

rated facility as: 8/10

everything is good

rated facility as: 9/10

Encouraging us to stay clean and if we slip we are not put down. Work with tasc on getting us out faster once we are compliant. I am on tasc and I have been here a year, tasc says I have to do another out pt. program once I am finished here. It is very frustrating

rated facility as: 10/10
rated facility as: 8/10

Helping the community and giving us hope about our addiction that we can over come this.

rated facility as: 10/10

New Computers because they are too slow. Respecting the clients at a high level we all appreciate it

rated facility as: 10/10

The case managers and staff are kind caring and good listeners. Even though we may be experiencing addiction, they all are very respectful and patient

rated facility as: 9/10

Total respect for all clients and never judge us. Faster computer service for the urine screens

rated facility as: 10/10

good groups.

rated facility as: 8/10

My counselor is helpful to me.

rated facility as: 9/10

Having compassion on all of us and guiding us in the right direction. Never looking down on the clients.

rated facility as: 10/10

Keeping me focused and encouraging me that I can do this

rated facility as: 10/10
rated facility as: 9/10
rated facility as: 10/10
rated facility as: 8/10

Educating me to understand my substance use.

rated facility as: 10/10

Listening to me and showing compassion

rated facility as: 10/10

The facility is doing everything right by me

rated facility as: 10/10

they are friendly and respectful. They serve light breakfast and coffee in the mornings. Maybe they can serve a full breakfast like eggs and grits.

rated facility as: 9/10