Arnoth Health New Dawn ARU

Mission Statement: Is to partner with each person we serve in order to maximize their physical, emotional, social and spiritual health. OUR VISION: Is to be recognised as the premier regional health care system delivering high quality safe, cost effective, socially responsible health care services to all we serve. OUR VALUES: Excellence Patient-Centered Health Care Teamwork Integrity

555 Saint Josephs Blvd
Elmira, NY 14901

607-737-7801

Facility Information and Features:

Affiliated
Organization :		 Arnot Health
Accreditation :
The Joint Commission Hospital Accredited Program
Tobacco Policy:
Not permitted
Treatment
Type(s) :
Hospital Inpatient
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:
Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+)
Special Groups Served: People who are:
  • Veterans, active duty military, or military family
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Sex offenders
  • Pregnant/postpartum
  • Physically disabled
  • Managing co-occurring mental and substance use disorders
  • Living with HIV/AIDS
  • LGBTQ
  • Involved in criminal justice system
  • Homeless

Insurance and Payment Options:

Payment
Options :
Private health insurance, Medicare, Medicaid
Insurance
Accepted :
Magellan Health Inc., Humana, Cigna, Capital District Physician's Health Plan (CDPHP), Aetna
Offers Sliding Fee Scale :
No

Facility Hours:

Inpatient
Mon: 8:00AM-6:00PM
Tue: 8:00AM-6:00PM
Wed: 8:00AM-6:00PM
Thu: 8:00AM-6:00PM
Fri: 8:00AM-5:00PM
Sat: Closed
Sun: Closed

Data last updated 04/13/2021

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Helps patients in other ways if inpatient/residential beds are not available

    This facility:

    Refers the patient to one or more specific treatment facilities outside the organization.

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Readiness to change
    Potential to relapse
    Mental health
    General health
    Intoxication and/or withdrawal potential
    Recovery and living environment

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Different Location
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Different Location
    Buprenorphine implant (e.g., Probuphine®)
    Different Location
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Different Location
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Different Location
    Disulfiram (e.g., Antabuse®)
    Onsite
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Contingency Management/ Motivational Incentives
    Family Behavior Therapy
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
    Twelve-Step Facilitation Therapy (TSF)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Readiness to change
    General health
    Intoxication and/or withdrawal potential
    Mental health
    Potential to relapse
    Recovery and living environment
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Will Connect Patient with Care
    Medications offered for mental health
    Yes
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    Tuberculosis, Sexually Transmitted Infections (STIs), Pregnancy, HIV, Hepatitis C, Hepatitis B

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Case management
    Domestic violence (e.g., physical, sexual, and/or emotional abuse) services
    Spiritual support

Patient Reviews

Data last updated 03/31/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
6%
16%
“A little”
2%
5%
“Not at all”
0%
1%

Respondents gave ratings of...
9-10
72%
46%
7-8
19%
37%
6 or lower
9%
15%

A little better
9%
26%
About the same
0%
7%
A little worse
0%
1%
Much worse
0%
1%

"No"
6%
16%

"Usually"
32%
26%
"Sometimes"
6%
10%
"Never"
0%
3%

"Usually"
21%
17%
"Sometimes"
6%
6%
"Never"
0%
1%

"No"
4%
7%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

more physical activities

rated facility as: 10/10

PERSONAL CARE WAS OUTSTANDING. NEW DAWN PAID VERY CLOSE ATTENTION TO MY PERSONAL NEEDS!

rated facility as: 10/10

EVERYTHING IS GREAT I LEARNED ALOT OF VERY VALIABLE SKILLS, AND THE COUNSELORS ARE VERY EXCELLENT.

rated facility as: 10/10

GETTING ME TO A 1/2 WAY HOUSE.

rated facility as: 9/10

EVERYTHING

rated facility as: 10/10

pretty good , maybe should stick to employing only people with experience with addiction first hand. feeling of judgment from the ones who don't have experience is severe

rated facility as: 7/10

POSSIBLE NA MEETINGS FROM THE OUTSIDE. ALSO, TO POSSIBLY TRY AND FIT AN AA OR NA MEETING IN DURRING THE DAY TIME IF POSSIBLE.

rated facility as: 9/10

Helping with patients mental health and addiction and emotional support. Could use more staffing on each shift for sake of patients and staff. More groups that are productive on weekends

rated facility as: 8/10

MORE GROUPS

rated facility as: 9/10

NIGHT SHIFT IS THE BEST

rated facility as: 7/10

EVERYTHING NONE

rated facility as: 9/10

STRUCTURE IS GOOD. MAYBE MORE SOCIAL ACTIVITIES

rated facility as: 8/10

I DONT KNOW

rated facility as: 10/10

MORE STRUCTRE, HOLD STAFF AND PATIENTS ACCOUNTABLE. LESS TIME JUST SHOWING MOVIES AND MORE CLASS INTERACTION.

rated facility as: 5/10

HELP ME WITH KEEPING STRUCTURE

rated facility as: 9/10

EDUCATION WAS GREAT MORE OUT DOOR WALKS

rated facility as: 9/10

they work individually with each patient on their specific needs

rated facility as: 10/10

NOTHING TO FIX IT'S ALL GREAT

rated facility as: 10/10

TAKING THE TIME TO EXLAIN EVERYTHING

rated facility as: 9/10

everything is being done right. Regulating the groups getting rid of coloring, people leaving group as they please, cross talking and foul language would be beneficial.

rated facility as: 10/10

IDK

rated facility as: 5/10

IT ADDRESSES THE ISSUES THAT THE CLIENT TRULY HAS AND WORKS WITH THEM. I THINK THAT MORE ROOM TO MOVE AROUND AND GETTING OUTSIDE WOULD BE BETTER.

rated facility as: 7/10

PERSONAL HANDS ON CARE

rated facility as: 10/10

I WAS100 SATISFIED

rated facility as: 10/10

Educational, compassionate

rated facility as: 10/10

Compassion. Empathy.

rated facility as: 10/10

don't feel anything was done wrong

rated facility as: 9/10

NOTHING I HAD BEST COUNSELOUR

rated facility as: 10/10

More exercise

rated facility as: 9/10

Individual session - one one one helped me in tough decisions I had to make.

rated facility as: 10/10

THERE WERE A FEW PEOPLE THAT SHOUNT B HERE THEY SHOULD B AT THE BSU.IT EFFECTS OTHER PEOPLES PROGRAMS

rated facility as: 10/10

Client first mentality. The rules and regulations should be clear to understand with little change during an individual or groups stay.

rated facility as: 10/10

GOOD

rated facility as: 9/10

they are doing everything right. need more staff though

rated facility as: 8/10

The staff is amazing and the fascility itself is very clean

rated facility as: 7/10

THERE ONE ON ONE WITH PATIENTS AND THEY TREAT THEM LIKE PPL. THIS FACILITY IS GREAT

rated facility as: 10/10

They treated me like a person

rated facility as: 10/10

THEY ARE DOING THEIR JOB GREAT

rated facility as: 9/10

THE STAFFF IS AMAZING AND THE PERSON PLANS ARE WONDERFULL BUT THE PLACE COULD HAVE SCHEDULED TIMES FOR PATIENTS TO HAVE A CIGARETTE BREAK THROUGH OUT THE DAY AND THEY WOUODNT HAVE HALF THE PROBLEMS WITH PATIENTS THEY DO AS OF NOW

rated facility as: 7/10

WAS MISINFORMED ABOUT THIS BEING A MIC PROGRAM. SO MY MAIN NEEDS WERER NOT MET.

rated facility as: 5/10

actual free time to take a walk and/or go to the gym everyday. not just when they feel like it. understanding if its raining or snowing

rated facility as: 8/10

PERSON's the best

rated facility as: 10/10

EVERYTHING WAS GOOD FOR MY STAY

rated facility as: 9/10

The staff is very friendly and understanding.

rated facility as: 10/10

THE STAFF AT THIS FACILITY ARE VERY UNPROFESSIONAL NOT ALL BUT A FEW CDC'S HAVE NO OR TOO LITTLE RESPECT FOR THE PATIENT AND THEIR PRIVACY I UNDERSTAND LAUGHING IS HEALTHY AND JOKING AROUND IS FUN AND GAMES BETWEEN CDC'S AND PATIENTS BUT WHEN THREATENING BECOMES INVOLVED REGUARDLESS THE IN A JOKING MANNER TOWARDS PATIENT FROM THE CDC THAT WAS WORKING OR COMMENTS LIKE "OUT OF THE PEOPLE WHO SHOW UP IN THIS GROUP, I WONDER WHOSE DAY I CAN RUIN" BY A CDC I THINK SOME CDC'S SHOULD BE TALKED TO AND POSSIBLY TERMINATED

rated facility as: 3/10

I LIKED THE ONE ON ONE WITH MY COUNSELOR

rated facility as: 9/10

GREAT GROUPS AND INDIVIDUAL SESSIONS

rated facility as: 9/10