Mission Statement: The mission of Hope House, Inc. is to respond to needs in the community by providing education, intervention and treatment to persons whose lives have been affected by any form of chemical dependency or family dysfunction. These services are provided irrespective of color, creed, age, national origin, marital status, disability, arrest/conviction record or ability to pay. All services strive to empower each individual and family to achieve their highest level of functioning.
261 N Pearl St
Albany, NY 12207
Facility Information and Features:
|Hope House, Inc.|
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
|Age-Specific Programming Available:||
Adult men (age 18+)
|Special Groups Served:||
People who are:
All-gender or gender inclusive living quarters, All-gender bathroom(s) available on site
|Other Languages Spoken:||
Insurance and Payment Options:
Data last updated 07/06/2020
Signs of High-Quality Care
This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .
Personalized Evaluation and Treatment Plan
Access to Medications for Opioid or Alcohol Use Disorder
Offers Naloxone trainingFor patients, For family/friends of patients
Offers medication for mental health
Effective Behavioral Therapies for Addiction
Offers individual counseling
Long-term Treatment and Follow-up
Coordinated Care for Mental and Physical Health
Additional Services to Support Recovery
This facility offers the following services:Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)Assistance with transportation to/from treatmentCase managementEducational assistance (e.g., GED courses)Employment counseling or trainingFamily services (e.g., marriage counseling, parenting training).Housing supportLegal aidWellness and health promotion (e.g., healthy eating, exercise)
Data last updated 02/04/2020
This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.
This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.
they help us with our struggles and finding good coping skills keeping us away from problems and learning how to deal with problems. staff are very nice and counselor is very understanding
all staff being on the same page...for example...one person asks something gets an answer then a next person asks that same person and gets a totally different answer. Could be more relaxed feel like when we leave we wont know what to do because we are locked in here and never without anyone.
everything is not consistent. the staff picks and chooses what rules to enforce. if you break the same rule there are different consequences..as for the support staff!!..they are a joke. they sleep on their shift..don't know the rules. tell us that there are too many rules and that we don't have to follow them..sooo many inconsistancies!!..as far as one on ones..well..there is really no support and the help I got was through the councelors at hudmo and the trauma councelling and through support systems which I established..and the agendas are a joke!!..the clients deviate from what they put on there constantly!..they try to say its structured..but that is so far from the truth!..
the no male contact and phone calls could be increased
This facility is helping me get my life in order. It could give us the use of cell phones.
Encouraging the utilization of sober support and 12 step meetings hes been extremely helpful. The issue of staff being inconsistent with rules and favortism could be improved.
The facility has good ideas but I feel we are too structured which can cause turmoil from going from here to supportive. We are forced to be so co-dependent on each other even after being here 4,5,6,7 months that when you move on to the next phase in life it can cause so much chaos because you've been so sheltered for so long.
It could be a little less strict. But it is helping us
I do like the structure here. However, I think the no male contact rule is not realistic and does not set me up for success in the future. Also, I think we would benefit from more phone calls and/or use of cell phones. Also, having to be escorted to/from appointments is also, in my opinion, not setting me up for success in the future as I need to learn independence. It seems difficult to get to Phase III where I would be more independent. Also, there seems to be contradictory advice wherein we're told to focus on ourselves, yet then told to be aware of our peers' behaviors and pull them up, etc. Lastly, the staff is inconsistent in their answers.
They are trying to help patients by teaching them ways to maintain sobriety. What they could be doing to make this program better is hiring new and or better staff, and providing more groups to the clients.
the counselors go above and beyond to provide us with access to all available resources. if the staff had more unity and were on the same page
They're hiring more counselors(good) Too much favoritism towards certain clients
better groups,better staff,
the facility is very helpful in aspects of recovery, however could be more consistant
very dedicated to my individualized treatment. something to improve upon would be to let us go to more outside self help meetings.
keep us clean
I feel they need to be more consistant
teaching us how to live under rules but it should help us transition to home life better.
balance of freedom and time in the house to process our thoughts and emotions more clinical therapists
having a core issues group, they need to have recovery here