Mission Statement: The mission of Hope House, Inc. is to respond to needs in the community by providing education, intervention and treatment to persons whose lives have been affected by any form of chemical dependency or family dysfunction. These services are provided irrespective of color, creed, age, national origin, marital status, disability, arrest/conviction record or ability to pay. All services strive to empower each individual and family to achieve their highest level of functioning.

261 N Pearl St
Albany, NY 12207

518-465-2441

Facility Information and Features:

Affiliated
Organization :
Hope House, Inc.
Tobacco Policy:
Not permitted
Treatment
Type(s) :
Residential Treatment
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:
Adult men (age 18+)
Special Groups Served: People who are:
  • Working professionals (e.g., lawyers, doctors)
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Managing co-occurring mental and substance use disorders
  • Living with HIV/AIDS
  • LGBTQ
  • Involved in criminal justice system
  • Homeless
LGBTQ+ Welcoming:
All-gender or gender inclusive living quarters, All-gender bathroom(s) available on site
Other Languages Spoken:
Spanish

Insurance and Payment Options:

Payment
Options :
State-financed health insurance (other than Medicaid), Private health insurance, Medicare, Medicaid, Cash or self-payment
Insurance
Accepted :
Wellcare, UnitedHealth Group, MVP, Humana, HealthNow NY, Inc., HealthFirst, Inc., Cigna, Capital District Physician's Health Plan (CDPHP), Anthem
Offers Sliding Fee Scale :
Yes

Facility Hours:

Check with Facility

Data last updated 07/06/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Helps patients in other ways if inpatient/residential beds are not available

    This facility:

    Refers the patient to one or more specific treatment facilities outside the organization.
    Offers outpatient services until residential treatment is available.
    Keeps a waiting list.

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Different Location
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Different Location
    Buprenorphine implant (e.g., Probuphine®)
    Different Location
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Different Location
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Different Location
    Disulfiram (e.g., Antabuse®)
    Onsite
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Contingency Management/ Motivational Incentives
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Onsite
    Staff include:
    Social Worker (MSW/DSW), Registered Nurse (RN), Psychiatrist (MD, DO), Nurse Practitioner (NP), Counselor (Licensed, Master's level)
    Medications offered for mental health
    Yes
  • Offers primary health care
    Will Connect Patient with Care

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Educational assistance (e.g., GED courses)
    Employment counseling or training
    Family services (e.g., marriage counseling, parenting training).
    Housing support
    Legal aid
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 02/04/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
41%
16%
“A little”
5%
5%
“Not at all”
9%
1%

Respondents gave ratings of...
9-10
9%
46%
7-8
18%
37%
6 or lower
73%
15%

A little better
45%
26%
About the same
9%
7%
A little worse
0%
1%
Much worse
0%
1%

"No"
32%
16%

"Usually"
36%
26%
"Sometimes"
36%
10%
"Never"
5%
3%

"Usually"
59%
17%
"Sometimes"
27%
6%
"Never"
5%
1%

"No"
45%
7%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

This facility is helping me get my life in order. It could give us the use of cell phones.

rated facility as: 5/10

Encouraging the utilization of sober support and 12 step meetings hes been extremely helpful. The issue of staff being inconsistent with rules and favortism could be improved.

rated facility as: 7/10

The facility has good ideas but I feel we are too structured which can cause turmoil from going from here to supportive. We are forced to be so co-dependent on each other even after being here 4,5,6,7 months that when you move on to the next phase in life it can cause so much chaos because you've been so sheltered for so long.

rated facility as: 5/10

It could be a little less strict. But it is helping us

rated facility as: 7/10

I do like the structure here. However, I think the no male contact rule is not realistic and does not set me up for success in the future. Also, I think we would benefit from more phone calls and/or use of cell phones. Also, having to be escorted to/from appointments is also, in my opinion, not setting me up for success in the future as I need to learn independence. It seems difficult to get to Phase III where I would be more independent. Also, there seems to be contradictory advice wherein we're told to focus on ourselves, yet then told to be aware of our peers' behaviors and pull them up, etc. Lastly, the staff is inconsistent in their answers.

rated facility as: 6/10

they help us with our struggles and finding good coping skills keeping us away from problems and learning how to deal with problems. staff are very nice and counselor is very understanding

rated facility as: 9/10

all staff being on the same page...for example...one person asks something gets an answer then a next person asks that same person and gets a totally different answer. Could be more relaxed feel like when we leave we wont know what to do because we are locked in here and never without anyone.

rated facility as: 4/10

everything is not consistent. the staff picks and chooses what rules to enforce. if you break the same rule there are different consequences..as for the support staff!!..they are a joke. they sleep on their shift..don't know the rules. tell us that there are too many rules and that we don't have to follow them..sooo many inconsistancies!!..as far as one on ones..well..there is really no support and the help I got was through the councelors at hudmo and the trauma councelling and through support systems which I established..and the agendas are a joke!!..the clients deviate from what they put on there constantly!..they try to say its structured..but that is so far from the truth!..

rated facility as: 2/10

the no male contact and phone calls could be increased

rated facility as: 4/10

They are trying to help patients by teaching them ways to maintain sobriety. What they could be doing to make this program better is hiring new and or better staff, and providing more groups to the clients.

rated facility as: 4/10

the counselors go above and beyond to provide us with access to all available resources. if the staff had more unity and were on the same page

rated facility as: 0/10

nothing

rated facility as: 0/10

better groups,better staff,

rated facility as: 5/10

They're hiring more counselors(good) Too much favoritism towards certain clients

rated facility as: 1/10

teaching us how to live under rules but it should help us transition to home life better.

rated facility as: 8/10

everything

rated facility as: 6/10

balance of freedom and time in the house to process our thoughts and emotions more clinical therapists

rated facility as: 6/10

having a core issues group, they need to have recovery here

rated facility as: 2/10

the facility is very helpful in aspects of recovery, however could be more consistant

rated facility as: 6/10

very dedicated to my individualized treatment. something to improve upon would be to let us go to more outside self help meetings.

rated facility as: 10/10

keep us clean

rated facility as: 8/10

I feel they need to be more consistant

rated facility as: 4/10