Citizen Advocates

https://www.citizenadvocates.net

Mission Statement: Making lives better Our vision is to be the recognized leader of exceptional services and employer of choice. We do this by providing high-quality, person center care, through sound financial management, best-in-class customer service and fostering workplace culture that matters.

31 6th St
Malone, NY 12953

518-483-3261

Facility Information and Features:

Affiliated Organization :	Citizen Advocates
Treatment Type(s) :	SAMHSA-Certified Opioid Treatment Program (OTP), Outpatient Treatment, Intensive Outpatient
Substance Focus:	PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:	Young adults (ages 16-25), Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+), Adolescents (ages 12-18)
Special Groups Served:	People who are: Working professionals (e.g., lawyers, doctors) Veterans, active duty military, or military family Survivors of sexual abuse, domestic violence, or other trauma Sex offenders Pregnant/postpartum Physically disabled Parents Managing co-occurring mental and substance use disorders Living with HIV/AIDS LGBTQ Involved in criminal justice system Homeless Charged with DUI/DWI
LGBTQ+ Welcoming:	Staff are trained on LGBTQ-specific needs in treatment, All-gender bathroom(s) available on site

Insurance and Payment Options:

Payment Options :	State-financed health insurance (other than Medicaid), Private health insurance, Medicare, Medicaid, Cash or self-payment
Insurance Accepted :	Wellcare, UnitedHealth Group, Touchstone Health HMO, Inc., Solstice Health Insurance Co., Senior Whole Health of New York, Inc., Security Amer Financial Enterprises, Renaissance Health Services Corporation, QHP Group, Pupil Benefits Plan, Inc., North Shore LIJ Healthcare Group, MVP, Mulberry Health Group, Metropolitan Group, Magellan Health Inc., Lifetime Healthcare, Independent Health Benefits Corp, Independent Health Association, Humana, Highmark, Healthplex Group, HealthNow NY, Inc., HealthFirst, Inc., Envision Insurance Co., Emblem Health, Elderplan, Inc., CVS Caremark, Cuatro LLC, Crystal Run Health Group, Cigna, Catholic Special Needs Plan, LLC, Capital District Physician's Health Plan (CDPHP), Anthem, Aetna
Offers Sliding Fee Scale :	Yes

Facility Hours:

Outpatient

Mon:	8:00AM-5:00PM
Tue:	8:00AM-7:00PM
Wed:	8:00AM-5:00PM
Thu:	8:00AM-7:00PM

Fri:	8:00AM-5:00PM
Sat:	Closed
Sun:	Closed

Data last updated 01/31/2020

Signs of High-Quality Care

Data last updated

01/31/2020

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

Before starting treatment, asks about:

Recovery and living environment

Readiness to change

Potential to relapse

Mental health

Intoxication and/or withdrawal potential

General health

Access to Medications for Opioid or Alcohol Use Disorder

Offers FDA-approved medication for opioid use disorder

Onsite

Methadone

Not Offered

Buprenorphine with naloxone (e.g., Suboxone^®, Zubsolv^®, Bunavail^®, Cassipa^®)

Onsite

Buprenorphine without naloxone (e.g., Subutex^®)

Onsite

Buprenorphine injection

Onsite

Buprenorphine implant (e.g., Probuphine^®)

Different Location

Oral Naltrexone (e.g., Depade^®, Revia^®)

Onsite

Injectable long-acting Naltrexone (e.g., Vivitrol^®)

Onsite
Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
Offers Naloxone training

For patients, For family/friends of patients
Offers FDA-approved medication for alcohol use disorder

Onsite

Acamprosate (e.g., Campral^®)

Onsite

Oral Naltrexone (e.g., Depade^®, Revia^®)

Onsite

Injectable long-acting Naltrexone (e.g., Vivitrol^®)

Onsite

Disulfiram (e.g., Antabuse^®)

Onsite
Offers medication for mental health

Effective Behavioral Therapies for Addiction

Offers behavioral therapy that has been shown to help people with addiction

This facility offers the following therapies:

Cognitive Behavioral Health Therapy (CBT)

Family Behavior Therapy

Mindfulness-based Relapse Prevention

Motivational Enhancement Therapy

Twelve-Step Facilitation Therapy (TSF)
Offers individual counseling

Long-term Treatment and Follow-up

Tracks patient progress over time on all 6 critical factors

Tracks patient progress on:

Recovery and living environment

Readiness to change

Potential to relapse

Mental health

Intoxication and/or withdrawal potential

General health
Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

Offers mental health care

Onsite

Staff include:
Social Worker (MSW/DSW), Registered Nurse (RN), Psychiatrist (MD, DO), Physician other than psychiatrist (MD, DO), Peer Recovery Counselor, Nurse Practitioner (NP), Counselor (Licensed, Master's level)

Medications offered for mental health

Yes
Offers primary health care

Different Location

Additional Services to Support Recovery

Offers recovery support services

This facility offers the following services:

Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)

Assistance with transportation to/from treatment

Case management

Employment counseling or training

Family services (e.g., marriage counseling, parenting training).

Housing support

Peer recovery support

Wellness and health promotion (e.g., healthy eating, exercise)