Citizen Advocates
Mission Statement: Making lives better Our vision is to be the recognized leader of exceptional services and employer of choice. We do this by providing high-quality, person center care, through sound financial management, best-in-class customer service and fostering workplace culture that matters.
31 6th St
Malone, NY 12953
518-483-3261
Facility Information and Features:
Affiliated Organization : |
Citizen Advocates |
Treatment Type(s) : |
SAMHSA-Certified Opioid Treatment Program (OTP),
Outpatient Treatment,
Intensive Outpatient
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Substance Focus: |
PCP/hallucinogens,
OTC Medications (e.g., cough syrup),
Opioids (prescription or heroin),
Methamphetamines and other amphetamines/stimulants,
Marijuana/hashish,
Inhalants,
Cocaine/crack,
Benzodiazepines and other tranquilizers,
Barbiturates and other sedatives/hypnotics,
Alcohol
|
Age-Specific Programming Available: |
Young adults (ages 16-25),
Seniors or older adults (age 65+),
Adult women (age 18+),
Adult men (age 18+),
Adolescents (ages 12-18)
|
Special Groups Served: |
People who are:
|
LGBTQ+ Welcoming: |
Staff are trained on LGBTQ-specific needs in treatment,
All-gender bathroom(s) available on site
|
Insurance and Payment Options:
Facility Hours:
Mon: | 8:00AM-5:00PM |
Tue: | 8:00AM-7:00PM |
Wed: | 8:00AM-5:00PM |
Thu: | 8:00AM-7:00PM |
Fri: | 8:00AM-5:00PM |
Sat: | Closed |
Sun: | Closed |
Data last updated 07/06/2020
Signs of High-Quality Care
This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .
Fast Access to Treatment
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Offers same day or walk-in appointments
Personalized Evaluation and Treatment Plan
Access to Medications for Opioid or Alcohol Use Disorder
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Offers Naloxone trainingFor patients, For family/friends of patients
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Offers medication for mental health
Effective Behavioral Therapies for Addiction
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Offers individual counseling
Long-term Treatment and Follow-up
Coordinated Care for Mental and Physical Health
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Staff include:Social Worker (MSW/DSW), Registered Nurse (RN), Psychiatrist (MD, DO), Physician other than psychiatrist (MD, DO), Peer Recovery Counselor, Nurse Practitioner (NP), Counselor (Licensed, Master's level)Medications offered for mental healthYes
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Additional Services to Support Recovery
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This facility offers the following services:
Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)Assistance with transportation to/from treatmentCase managementEmployment counseling or trainingFamily services (e.g., marriage counseling, parenting training).Housing supportPeer recovery supportWellness and health promotion (e.g., healthy eating, exercise)
Data last updated 03/11/2020
Patient Experience
This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.
This facility has not reached the 20 submission minimum threshold to display patient feedback.
Patient Feedback
This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.
This facility has not reached the 20 submission minimum threshold to display patient feedback.