CleanSlate Centers, Inc.

https://www.cleanslatecenters.com

Mission Statement: We are warriors for hope. We fight to save lives and help patients achieve the lives they want and deserve. We offer superior access to effective medical and substance use counseling treatment as a leading partner in the ongoing fight against the disease of addiction.

1 Arch Pl
Fl # 3
Greenfield, MA 01301

413-376-4343

Facility Information and Features:

Affiliated
Organization :		 Total Wellness LLC
Treatment
Type(s) :
Outpatient Treatment
Substance Focus:
Opioids (prescription or heroin), Alcohol
Age-Specific Programming Available:
Adult women (age 18+), Adult men (age 18+)
Special Groups Served: People who are:
  • Pregnant/postpartum
  • Managing co-occurring mental and substance use disorders
LGBTQ+ Welcoming:
All-gender bathroom(s) available on site

Insurance and Payment Options:

Payment
Options :
State-financed health insurance (other than Medicaid), Private health insurance, Military insurance (e.g., TRICARE), Medicare, Medicaid, IHS/Tribal/Urban (ITU) funds, Cash or self-payment
Insurance
Accepted :
UnitedHealth Group, Tufts Health Plan, Neighborhood Health Plan, Humana, Harvard Pilgrim Healthcare Group, Fallon Group, Cigna, Boston Medical Center Health Plan, Inc., BlueCross BlueShield of Massachusetts, Aetna
Offers Sliding Fee Scale :
Yes

Facility Hours:

Outpatient
Mon: 9:00AM-5:00PM
Tue: 9:00AM-5:00PM
Wed: 9:00AM-8:00PM
Thu: 9:00AM-5:00PM
Fri: 9:00AM-2:00PM
Sat: Closed
Sun: Closed

Data last updated 07/06/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Not Offered
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Not Offered
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Onsite
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Family Behavior Therapy
    Matrix Model
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
    Twelve-Step Facilitation Therapy (TSF)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Will Connect Patient with Care
    Medications offered for mental health
    No
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    Pregnancy, HIV, Hepatitis C, Hepatitis B

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Housing support

Patient Reviews

Data last updated 02/14/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
0%
13%
“A little”
0%
4%
“Not at all”
0%
2%

Respondents gave ratings of...
9-10
86%
51%
7-8
9%
32%
6 or lower
5%
15%

A little better
9%
28%
About the same
0%
9%
A little worse
0%
1%
Much worse
0%
1%

"No"
9%
21%

"Usually"
18%
28%
"Sometimes"
0%
10%
"Never"
0%
3%

"Usually"
9%
18%
"Sometimes"
0%
7%
"Never"
0%
2%

"No"
0%
9%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

They listen to their patients and treat them appropriately and respectfully. They care about the patient.

rated facility as: 10/10

They treat patients and family with the utmost respect and are truly there to help.

rated facility as: 10/10

Appointments are quick and easy to come to. Staff is great at explaining what is going on and involved in my treatment

rated facility as: 9/10

everything possible

rated facility as: 10/10

The staff here is wonderful and the doctors here listen and they really help me

rated facility as: 10/10

everything is going good for me here

rated facility as: 10/10

Cleanslate has changed my life in the best way possible. The office is very accommodating with appointment times and late nights have helped me be able to work or come in late if needed for my children. All staff is understanding and non judgmental.

rated facility as: 10/10

Everything!

rated facility as: 9/10

cleanslate has gone above and beyond to help me through recovery.i doont think the need improvments

rated facility as: 10/10

treating patients with respect

rated facility as: 10/10

I really love cleanslate they have changed my life. no changes needed

rated facility as: 10/10

havent been to another so i really cant say anything at all except that they have been kind and very helpfull in my time of need

rated facility as: 10/10

They got me in as soon as I needed help. I called to become a new patient and was offered same day/next day appointment. This was so helpful because I did not have to wait to be seen and continue using substances on the street. This facility is ran properly and I would not change anything.

rated facility as: 10/10

well to me personally there really is nothing more they can do for me, this place has saved my life, i walked in here scared to death, to even tell the truth but i did. i myself couldent save my life , exspeciaaaly when i found out i had heb c. but they trusted and believed in me to put me on the new hep c med, and it cured me. thank you clean slate.

rated facility as: 10/10

well they help me by asking how im doing and mean it.i would like mybe groups here.medication support group.

rated facility as: 10/10

Friendly staff, staff accommodates my needs, and I feel comfortable here.

rated facility as: 10/10

this place has changed my life

rated facility as: 10/10

to have a locker and locks for our stuff while here

rated facility as: 10/10

helping people in a huge way, weekly treatment instead of daily. can not think of improvements. All is good!

rated facility as: 8/10

Have nights and weekends available

rated facility as: 8/10

their availalability and flexibility with schedudling is oustanding. they are caring and know how to ask the right questions.

rated facility as: 1/10

help

rated facility as: 10/10