Conifer Park OPC

https://www.coniferpark.com

Mission Statement: Arms Acres is a private health care system providing the highest quality professional treatment to those suffering from chemical dependency, co-occurring medical and mental health disorders and to those whose lives are impacted by the disease of addiction. Services are provided to diverse populations using the latest innovations in evidence based practices in a caring, safe and respectful environment. Exceptional customer service, community education and fiscal responsibility are our...

55 Elm St
Glens Falls, NY 12801

518-793-7273

Facility Information and Features:

Affiliated
Organization :		 Conifer Park, Inc.
Accreditation :
The Joint Commission Behavioral Health Care Program
Treatment
Type(s) :
Outpatient Treatment, Intensive Outpatient
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:
Seniors or older adults (age 65+), Adult women (age 18+), Adolescents (ages 12-18)
Special Groups Served: People who are:
  • Veterans, active duty military, or military family
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Sex offenders
  • Pregnant/postpartum
  • Physically disabled
  • Parents
  • Managing co-occurring mental and substance use disorders
  • Living with HIV/AIDS
  • LGBTQ
  • Involved in criminal justice system
  • Homeless
  • Charged with DUI/DWI
LGBTQ+ Welcoming:
Staff are trained on LGBTQ-specific needs in treatment, All-gender bathroom(s) available on site

Insurance and Payment Options:

Payment
Options :
State-financed health insurance (other than Medicaid), Private health insurance, Medicare, Medicaid, Cash or self-payment
Insurance
Accepted :
UnitedHealth Group, Touchstone Health HMO, Inc., Solstice Health Insurance Co., Senior Whole Health of New York, Inc., Security Amer Financial Enterprises, Renaissance Health Services Corporation, QHP Group, Pupil Benefits Plan, Inc., North Shore LIJ Healthcare Group, MVP, Mulberry Health Group, Metropolitan Group, Magellan Health Inc., Lifetime Healthcare, Independent Health Benefits Corp, Independent Health Association, Highmark, Healthplex Group, HealthNow NY, Inc., HealthFirst, Inc., Envision Insurance Co., Emblem Health, Elderplan, Inc., CVS Caremark, Cuatro LLC, Crystal Run Health Group, Cigna, Catholic Special Needs Plan, LLC, Capital District Physician's Health Plan (CDPHP), Anthem, Aetna
Offers Sliding Fee Scale :
Yes

Facility Hours:

Outpatient
Mon: 8:00AM-7:00PM
Tue: 8:00AM-7:00PM
Wed: 8:00AM-7:00PM
Thu: 8:00AM-7:00PM
Fri: 8:00AM-5:00PM
Sat: 8:00AM-12:30PM
Sun: Closed

Data last updated 07/06/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Not Offered
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Different Location
    Buprenorphine implant (e.g., Probuphine®)
    Different Location
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Different Location
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Contingency Management/ Motivational Incentives
    Family Behavior Therapy
    Matrix Model
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
    Twelve-Step Facilitation Therapy (TSF)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Onsite
    Staff include:
    Registered Nurse (RN), Physician other than psychiatrist (MD, DO), Nurse Practitioner (NP)
    Medications offered for mental health
    Yes
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    Tuberculosis, Sexually Transmitted Infections (STIs), Pregnancy, HIV, Hepatitis C, Hepatitis B

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Domestic violence (e.g., physical, sexual, and/or emotional abuse) services
    Family services (e.g., marriage counseling, parenting training).
    Housing support
    Peer recovery support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 01/29/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
20%
16%
“A little”
0%
5%
“Not at all”
0%
1%

Respondents gave ratings of...
9-10
45%
46%
7-8
48%
37%
6 or lower
8%
15%

A little better
28%
26%
About the same
8%
7%
A little worse
0%
1%
Much worse
0%
1%

"No"
10%
16%

"Usually"
15%
26%
"Sometimes"
0%
10%
"Never"
0%
3%

"Usually"
8%
17%
"Sometimes"
0%
6%
"Never"
0%
1%

"No"
5%
7%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

I feel that the councilors are spread too thin. Perhaps a smaller case load would prove more effective.

rated facility as: 8/10

i think it works great

rated facility as: 8/10

They are very approachable, friendly and always willing to help.

rated facility as: 8/10

i feel like what they are doing is just fine and is working great!

rated facility as: 10/10

dispensing and monitoring of medications, friendly atmosphere, and caring staff Improvements is a 5 nor 10 minute window for group, been here one minute late and locked out

rated facility as: 8/10

this facility has taught me tools to stay sober long term.

rated facility as: 8/10

they are very attentive to my needs in my addiction and my mental health

rated facility as: 6/10

make it personable and treat you like a human being. not one to tell you how to do your job better.

rated facility as: 9/10

The counselors here are very genuine and care about their patients. They definitely do everything they can to help us grow and learn to live drug-free! i love it here. I don't have any suggestions for any changes needed.

rated facility as: 10/10

addresses issues promptly

rated facility as: 7/10

keeping me focused on my recovery and giving me structure.

rated facility as: 10/10

giving good coping skill, advice and possitive feed back

rated facility as: 8/10

good interaction with patients. more modern technology

rated facility as: 8/10

Counselors are efficient. Could improve with less art therapy

rated facility as: 7/10

Allowing us to share personal problems outside the topics discussed in the group and get things off our chest.

rated facility as: 8/10

testing clients to make sure theyre not using

rated facility as: 6/10

They are very good at helping you identify your true problems and helping you solve them. They have good use of using related scenarios to your issue to help you not feel alone. More group times would benefit users.

rated facility as: 7/10

The groups are open and you feel comfortable

rated facility as: 8/10

This facility is awesome and has helped me out alot. Im still kinda struggling with my addicition and their helping me through that very hard situation. every single counselor has its strong points and skills to help me.

rated facility as: 10/10

I feel comfortable here to be completely honest about my recovery and to reach out for help when i need it! the counselors are amazing people!

rated facility as: 10/10

Provides ample amount of information about recovery and allows for patients to work through many issues in group and one one settings that are very helpful and provides great tools to use outside of the treatment center

rated facility as: 10/10

The groups are amazing, the instructors are knowledgeable, the classes are extremely helpful in my sobriety and personal life. The office ladies are nice, the medical staff is nice and the director is very compassionate and caring. improvements - i really dont know

rated facility as: 10/10

Listening to patient's concerns. I was feeling very tired and knew it had something to do with my medications. PERSON got me in to see PERSON right away to fix it.

rated facility as: 6/10

everything right

rated facility as: 10/10

helping me gain tools for my recovery

rated facility as: 8/10

This facility does a good job at holding their patients accountable for recovery, while also providing a concrete sober support network. I think this facility could be improved by being more lenient about the coffee/energy drink restrictions.

rated facility as: 7/10

The facility does a great job at making everyone feel welcome. They could improve the depth of one on one sessions. Create specific goals, and have a specific plan for the future.

rated facility as: 7/10

good interaction.

rated facility as: 9/10

the facility is offering a wide variety of different courses. Witch in tern helps you broaden the spectrum of the different things that go into addiction and getting sober in recover. The healthy ways and unhealthy ways in what not to do

rated facility as: 8/10

staff is knowledgable and helpfull

rated facility as: 9/10

Some groups are very focused, however, others could improve in this area.

rated facility as: 9/10

i like my one on one therapist, i feel i take a lot from that, and i do like my groups here, but i feel what needs to be changed is that a lot of times in groups other people tend to be disruptive and get off topic so we cant focus and learn anything that day. other than that i do like my groups and being here, it has helped me a lot.

rated facility as: 8/10

i am supported by every staff on multiply ocasions developing support networks for all areas of my life.

rated facility as: 10/10

paying attention to the things i say.

rated facility as: 9/10

doing good

rated facility as: 10/10

everything is right

rated facility as: 10/10

recieving edgecation in groups finding out that other pepole have the same issues I have no complaints they have all been very good to me

rated facility as: 8/10

I feel they do everything well. They have help me turn my life around.

rated facility as: 10/10

Very supportive and hehlpful through all areas of life.

rated facility as: 9/10

the way they work with you on the importent issues

rated facility as: 8/10