Mission Statement: Northpointe Council's mission is to provide high-quality, person-centered prevention, intervention, treatment, and recovery to those affected by substance use disorders and other addictions from the Greater Niagara Area.

2470 Allen Ave
Niagara Falls, NY 14303

716-285-3421

Facility Information and Features:

Affiliated
Organization :
Northpointe Council
Tobacco Policy:
Not permitted
Treatment
Type(s) :
Residential Treatment
Substance Focus:
Alcohol, Barbiturates and other sedatives/hypnotics, Benzodiazepines and other tranquilizers, Cocaine/crack, Inhalants, Marijuana/hashish, Methamphetamines and other amphetamines/stimulants, Opioids (prescription or heroin), OTC Medications (e.g., cough syrup), PCP/hallucinogens
Age-Specific Programming Available:
Adult men (age 18+), Adult women (age 18+), Seniors or older adults (age 65+)
Special Groups Served: People who are:
  • Treatment Following DUI/DWI
  • Homeless
  • Involved in criminal justice system
  • LGBTQ
  • Living with HIV/AIDS
  • People with co-occurring mental health and substance use disorders
  • Parents
  • People with physical disabilities
  • Pregnant/postpartum
  • Sex offenders
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Veterans, active duty military, or military family
LGBTQ+ Welcoming:
All-gender bathroom(s) available on site, All-gender or gender inclusive living quarters, Staff are trained on LGBTQ-specific needs in treatment

Insurance and Payment Options:

Payment
Options :
Cash or self-payment, Medicaid, Medicare, Private health insurance
Insurance
Accepted :
Aetna, Beacon Health Options, BlueCross BlueShield of Western NY (Managed Care), Cigna, Empire BlueCross BlueShield, Empire BlueCross BlueShield HealthPlus (Managed Care), Excellus BlueCross BlueShield, Excellus BlueCross BlueShield (Managed Care), Fidelis Care, Fidelis Care (Managed Care), HealthNow New York, Highmark Blue Cross Blue Shield of Western New York, Highmark Blue Shield of Northeastern New York, Independent Health, Independent Health Association (Managed Care), Molina Healthcare of New York (Managed Care), MVP Health Care, MVP Health Plan (Managed Care), UnitedHealthcare, UnitedHealthcare Community Plan (Managed Care), Univera Healthcare, Univera Healthcare (Excellus Health Plan) (Managed Care), Wellcare
Offers Sliding Fee Scale :
Yes

Facility Hours:

Residential
Mon: All Day
Tue: All Day
Wed: All Day
Thu: All Day
Fri: All Day
Sat: All Day
Sun: All Day

Data last updated 08/20/2021

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Helps patients in other ways if inpatient/residential beds are not available

    This facility:

    Calls another treatment facility outside of the organization and assists the patient in setting up an appointment with them.
    Calls another treatment facility within the same organization and assists the patient in setting up an appointment with them.
    Keeps a waiting list.
    Refers the patient to one or more specific treatment facilities outside the organization.
    Offers outpatient services until residential treatment is available.

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Intoxication and/or withdrawal potential
    General health
    Mental health
    Recovery and living environment
    Potential to relapse
    Readiness to change

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Different Location
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Different Location
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For family/friends of patients, For patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Not Offered
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Contingency Management/ Motivational Incentives
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
    Twelve-Step Facilitation Therapy (TSF)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    General health
    Intoxication and/or withdrawal potential
    Mental health
    Potential to relapse
    Readiness to change
    Recovery and living environment
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Different Location
    Medications offered for mental health
    No
  • Offers primary health care
    Different Location
    Offers testing for :
    Hepatitis B, HIV, Pregnancy, Sexually Transmitted Infections (STIs)

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with childcare
    Assistance with food
    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Domestic violence (e.g., physical, sexual, and/or emotional abuse) services
    Educational assistance (e.g., GED courses)
    Employment counseling or training
    Family services (e.g., marriage counseling, parenting training)
    Housing support
    Legal aid
    Peer recovery support
    Spiritual support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 12/13/2019

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
19%
17%
“A little”
5%
5%
“Not at all”
0%
1%

Respondents gave ratings of...
9-10
44%
48%
7-8
33%
37%
6 or lower
22%
15%

A little better
31%
27%
About the same
9%
7%
A little worse
3%
1%
Much worse
0%
1%

"No"
21%
17%

"Usually"
44%
27%
"Sometimes"
15%
10%
"Never"
9%
3%

"Usually"
26%
17%
"Sometimes"
21%
6%
"Never"
3%
1%

"No"
9%
8%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

This facility is very good at individual counselling. The staff is very caring.

rated facility as: 7/10

this program is great. if you are willing to work with them they will help you tremendously.

rated facility as: 9/10
rated facility as: 10/10

"You're making me very comfortable and professional at your job and know what's going on and help me understand what I have to do" "everything is good"

rated facility as: 10/10

the family atmosphere is nice,no negative remarks

rated facility as: 9/10