MindCare Agency

https://www.rightchoicehealthgroup.com

Mission Statement: Our mission is to provide quality state of the art behavioral interventions for persons with chemical dependency and metal health concerns. We do this with open and honest communication, privacy, respect and a collaborative partnership to develop client centered approaches for substance abuse treatment. Our goal is to assist you in long term successful recovery

141 E Main St
Ste 205
Chicopee, MA 01020

413-271-7136

Facility Information and Features:

Affiliated
Organization :		 Mindcare Agency PC
Treatment
Type(s) :
Outpatient Treatment
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Alcohol
Age-Specific Programming Available:
Young adults (ages 16-25), Adult women (age 18+), Adult men (age 18+)
Special Groups Served: People who are:
  • Working professionals (e.g., lawyers, doctors)
  • Veterans, active duty military, or military family
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Sex offenders
  • Pregnant/postpartum
  • Physically disabled
  • Parents
  • Managing co-occurring mental and substance use disorders
  • Living with HIV/AIDS
  • LGBTQ
  • Involved in criminal justice system
  • Homeless
  • Charged with DUI/DWI
LGBTQ+ Welcoming:
Staff are trained on LGBTQ-specific needs in treatment, All-gender bathroom(s) available on site
Other Languages Spoken:
Spanish

Insurance and Payment Options:

Payment
Options :
Private health insurance, Military insurance (e.g., TRICARE), Medicaid, Cash or self-payment
Insurance
Accepted :
Wellcare, UnitedHealth Group, Tufts Health Plan, Neighborhood Health Plan, Humana, Harvard Pilgrim Healthcare Group, Fallon Group, Cigna, Boston Medical Center Health Plan, Inc., BlueCross BlueShield of Massachusetts, Aetna
Offers Sliding Fee Scale :
No

Facility Hours:

Outpatient
Mon: 8:30AM-5:00PM
Tue: 8:30AM-5:00PM
Wed: 8:30AM-5:00PM
Thu: 8:30AM-7:00PM
Fri: 8:30AM-5:00PM
Sat: Closed
Sun: Closed

Data last updated 01/31/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Methadone
    Not Offered
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Not Offered
    Buprenorphine without naloxone (e.g., Subutex®)
    Not Offered
    Buprenorphine injection
    Not Offered
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Not Offered
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Not Offered
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Acamprosate (e.g., Campral®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Not Offered
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Not Offered
    Disulfiram (e.g., Antabuse®)
    Not Offered
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    General health
    Intoxication and/or withdrawal potential
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Medications offered for mental health
    No
  • Offers primary health care
    Different Location
    Offers testing for :
    Tuberculosis

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Case management

Patient Reviews

Data last updated 11/27/2019

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
12%
13%
“A little”
9%
4%
“Not at all”
2%
2%

Respondents gave ratings of...
9-10
48%
53%
7-8
33%
33%
6 or lower
19%
14%

A little better
23%
27%
About the same
23%
9%
A little worse
0%
1%
Much worse
0%
1%

"No"
28%
21%

"Usually"
16%
27%
"Sometimes"
12%
9%
"Never"
7%
3%

"Usually"
19%
18%
"Sometimes"
5%
6%
"Never"
0%
2%

"No"
7%
9%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

it has good people that are helpful to talk to ..with good feed back.... more close doors for meetings one on one

rated facility as: 7/10

this facility has the most caring employees. i feel very comfortable here.

rated facility as: 10/10

Worcester have a great staff and there are no complaints.

rated facility as: 10/10

Friendly, knowledgeable, trustworthy, and sincere staff. Flexible scheduling. Convenient location. Quick and accurate testing accompanied by thorough explanation of relevant results by doctor.

rated facility as: 8/10

they truely care about their patients

rated facility as: 10/10