New England Recovery Center

https://www.newenglandrecoverycenter.org

Mission Statement: Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives.

155A and 153 Oak Street
Westborough, MA 01581

508-864-5417

Facility Information and Features:

Affiliated
Organization :
Spectrum Health Systems
Accreditation :
Commission on Accreditation of Rehabilitation Facilities Behavioral Health Program
Tobacco Policy:
Permitted in designated area(s)
Treatment
Type(s) :
Residential Treatment
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:
Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+)
Special Groups Served: People who are:
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Pregnant/postpartum
  • Parents
  • Managing co-occurring mental and substance use disorders
  • Involved in criminal justice system
  • Charged with DUI/DWI
LGBTQ+ Welcoming:
Staff are trained on LGBTQ-specific needs in treatment, All-gender or gender inclusive living quarters, All-gender bathroom(s) available on site
Other Languages Spoken:
Spanish, Portuguese

Insurance and Payment Options:

Payment
Options :
Private health insurance, Medicaid, Cash or self-payment
Insurance
Accepted :
Aetna, BlueCross BlueShield of Massachusetts, Boston Medical Center Health Plan, Inc., Cigna, Fallon Group, Harvard Pilgrim Healthcare Group, Minuteman Health, Inc., Neighborhood Health Plan, Tufts Health Plan
Offers Sliding Fee Scale :
No

Facility Hours:

Residential
Mon: 7:00AM-7:00AM
Tue: 7:00AM-7:00AM
Wed: 7:00AM-7:00AM
Thu: 7:00AM-7:00AM
Fri: 7:00AM-7:00AM
Sat: 7:00AM-7:00AM
Sun: 7:00AM-7:00AM

Data last updated 01/31/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Helps patients in other ways if inpatient/residential beds are not available

    This facility:

    Refers the patient to one or more specific treatment facilities outside the organization.
    Keeps a waiting list.
    Calls another treatment facility within the same organization and assists the patient in setting up an appointment with them.

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Onsite
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Different Location
    Buprenorphine implant (e.g., Probuphine®)
    Different Location
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Different Location
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Different Location
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Contingency Management/ Motivational Incentives
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
    Twelve-Step Facilitation Therapy (TSF)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Onsite
    Staff include:
    Psychiatrist (MD, DO), Physician other than psychiatrist (MD, DO), Counselor (Licensed, Master's level)
    Medications offered for mental health
    Yes
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    Tuberculosis, Sexually Transmitted Infections (STIs), Pregnancy, HIV, Hepatitis C, Hepatitis B

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Family services (e.g., marriage counseling, parenting training).
    Housing support
    Spiritual support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 01/31/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

This facility has not reached the 20 submission minimum threshold to display patient feedback.

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

This facility has not reached the 20 submission minimum threshold to display patient feedback.