Mission Statement: Northpointe Council’s mission is to provide high-quality, person-centered prevention, intervention, treatment, and recovery to those affected by substance use disorders and other addictions from the Greater Niagara Area. At Northpointe, we strive to help you begin your path to a better tomorrow
41 Main St
Lockport, NY 14094
Facility Information and Features:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
|Age-Specific Programming Available:||
Young adults (ages 16-25), Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+), Adolescents (ages 12-18)
|Special Groups Served:||
People who are:
Staff are trained on LGBTQ-specific needs in treatment, All-gender bathroom(s) available on site
Insurance and Payment Options:
Data last updated 07/06/2020
Signs of High-Quality Care
This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .
Fast Access to Treatment
Offers same day or walk-in appointments
Personalized Evaluation and Treatment Plan
Access to Medications for Opioid or Alcohol Use Disorder
Offers Naloxone trainingFor patients, For family/friends of patients
Offers medication for mental health
Effective Behavioral Therapies for Addiction
Offers individual counseling
Long-term Treatment and Follow-up
Additional Services to Support Recovery
This facility offers the following services:Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)Case managementDomestic violence (e.g., physical, sexual, and/or emotional abuse) servicesFamily services (e.g., marriage counseling, parenting training).Spiritual supportWellness and health promotion (e.g., healthy eating, exercise)
Data last updated 02/20/2020
This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.
This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.
Longer sessions with one on one counselor, and should have self help groups.
Everything is going well at the facility. More male staff would improve this facility.......
Counseling. PERSON is great.
good groups and counselors. nothing
it good here when yoou need to talk with someone also its good when it comes down to not being judged however when it comes down to getting into the dr its hard because they don't want you to be on cocaine or benzos but that's patrt of my addiction so in order to get one Subutex I have to be clean from 2 drugs that im addicted to
You're doing everything great.
Good Counseling. I feel that you help people that really need help.
Helping me obtain tools to be successful and to stay on the right track. I don't know of anything that could be done to improve this facility...
Meeting with my every week, giving me someone to talk to. My counselor calls me when I miss so we can reschedule. I wish the facility offered more services
To early to tell
listening ...more times.
north point nothing doing a great job
I'm learning about my addiction and how to cope. I fell like I can talk about stuff that I never wanted to talk about
This place has helped me alot
every thing isgoing god right now
the facility is doing much correct. m I feel the best is the random tox test. that keeps people aware of their responsibilities.
They are providing help for people who are in need...Keep it up.
Nothing, I like it this one.
They have professional staff
nothing everything is going great
This facility is very good at individual counselling. The staff is very caring.
providing help and support and showing that they care.
this program is great. if you are willing to work with them they will help you tremendously.
Facility is giving goood opportunity to move ahead in life if your willing to search it out. to improve would be to stay open a little longer then 10AM
the family atmosphere is nice,no negative remarks
I cant think of any improvments
I like that the facility is smaller and staff is very personable. You are on a first name basis as a patient.
treating the patient as a whole mind and body.
imthink they are doing a fantasic job
the facility is helping people that's struggling with addicition
I THINK THAT THE FACILITY IS DOING A GREAT JOB
IM BEING KEPT ON MY TOES WITH MY SOBRIETY I CANT REALLY THINK OF ANTHING TRHEY NEED
they are very caring and loving. they are concern about you and your feelings. they make sure that your are comfortable and answer all your needs. what I think they should do different is, splitting the doses of the people who are not comfortable through the whole day. splitting it up as a take home.
Individualized treatment approach not cookie cutter.
What this facility is doing right is maintaining a structured clean positive drug free environment. To me I like that they have set times for everything like groups, meetings, medication and times to eat which helps a person that wouldn't normally have a set schedule get adjusted to having set schedule and helps them get used to the recovery process even after they leave the facility. The only thing I think can use some improvement is the last vital check before bedtime, because medication time is at 9:00pm clients take there sleep meds only to be woken up a few hours later between 11pm to 12am to take vitals which ruins the process of the medication working.
They have the right idea about recovery but I personally think they should be a rehab facility.I feel as if they only do as little as they can because their not a rehab, just a stepping stone and I feel that if they we're a rehab facility they would do a lot more to help....and I don't say this about all the counselors here because some of them go out their way to help you and prepare you for the next step...but also some do as little as they can.
they treat the clients very good. Give us a more activity's too much down time.
" 1,saving lives. Build another large facility next to this one for treatment purposes.
food and medicated treatment
everything is being done right.to improve the facility they can hire me and give me a job
THEY ARE HELPING WITH SETTING UP THE NEXT STEP OF TREATMENT. TIME MANAGEMENT.
There is nothing I would fix.I feel everything is ok I wouldn't recommend fixing a thing
there there for you and on top of PROFANITY
educating people om addiction
Te facility is understaffed and it shows. Also, certain employees show favoritism and it is obvious.
taking people in do improve the facility more fun recovery games
they give prompt treatment...a gym or excersise equipment would be beneficial to some
admitted me to detox and successfully detoxed me. I feel to improve the facility they can upgrade to a rehab facility.
the facility is doing everything right I have nothing bad to say.
There is nothing I would change.