Northpointe Council, Inc. 1

https://www.northpointecouncil.org

Mission Statement: Northpointe Council's mission is to provide high-quality, person-centered prevention, intervention, treatment, and recovery to those affected by substance use disorders and other addictions from the Greater Niagara Area. At Northpointe, we strive to help you begin your path to a better tomorrow

41 Main Street
Suite 18
Lockport, NY 14094

716-433-3846

Facility Information and Features:

Affiliated
Organization :		 Northpointe Council
Treatment
Type(s) :
Outpatient Treatment
Substance Focus:
Alcohol, Barbiturates and other sedatives/hypnotics, Benzodiazepines and other tranquilizers, Cocaine/crack, Inhalants, Marijuana/hashish, Methamphetamines and other amphetamines/stimulants, Opioids (prescription or heroin), OTC Medications (e.g., cough syrup), PCP/hallucinogens
Age-Specific Programming Available:
Adolescents (ages 12-18), Adult men (age 18+), Adult women (age 18+), Seniors or older adults (age 65+), Young adults (ages 16-25)
Special Groups Served: People who are:
  • Treatment Following DUI/DWI
  • Homeless
  • Involved in criminal justice system
  • LGBTQ
  • Living with HIV/AIDS
  • People with co-occurring mental health and substance use disorders
  • Parents
  • People with physical disabilities
  • Pregnant/postpartum
  • Sex offenders
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Veterans, active duty military, or military family
LGBTQ+ Welcoming:
All-gender bathroom(s) available on site, Staff are trained on LGBTQ-specific needs in treatment

Insurance and Payment Options:

Payment
Options :
Cash or self-payment, Medicaid, Medicare, Military insurance (e.g., TRICARE), Private health insurance, State-financed health insurance (other than Medicaid)
Insurance
Accepted :
Aetna, Beacon Health Options, BlueCross BlueShield of Western NY (Managed Care), Cigna, Empire BlueCross BlueShield, Empire BlueCross BlueShield HealthPlus (Managed Care), Excellus BlueCross BlueShield, Excellus BlueCross BlueShield (Managed Care), Fidelis Care, Fidelis Care (Managed Care), HealthNow New York, Highmark Blue Cross Blue Shield of Western New York, Highmark Blue Cross Blue Shield of Western New York (Managed Care), Independent Health, Independent Health Association (Managed Care), Molina Healthcare of New York (Managed Care), MVP Health Care, MVP Health Plan (Managed Care), UnitedHealthcare, UnitedHealthcare Community Plan (Managed Care), Univera Healthcare, Univera Healthcare (Excellus Health Plan) (Managed Care), Wellcare
Offers Sliding Fee Scale :
Yes

Facility Hours:

Outpatient
Mon: 9:00AM-8:30PM
Tue: 9:00AM-8:30PM
Wed: 9:00AM-8:30PM
Thu: 9:00AM-8:30PM
Fri: 9:00AM-5:00PM
Sat: Closed
Sun: Closed

Data last updated 08/20/2021

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Intoxication and/or withdrawal potential
    General health
    Mental health
    Recovery and living environment
    Potential to relapse
    Readiness to change

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Not Offered
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Onsite
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For family/friends of patients, For patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Not Offered
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Matrix Model
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
    Twelve-Step Facilitation Therapy (TSF)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    General health
    Intoxication and/or withdrawal potential
    Mental health
    Potential to relapse
    Readiness to change
    Recovery and living environment
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Different Location
    Medications offered for mental health
    No
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    Hepatitis C, Pregnancy, Tuberculosis

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with childcare
    Assistance with food
    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Domestic violence (e.g., physical, sexual, and/or emotional abuse) services
    Educational assistance (e.g., GED courses)
    Employment counseling or training
    Family services (e.g., marriage counseling, parenting training)
    Housing support
    Legal aid
    Peer recovery support
    Spiritual support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 02/20/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
18%
17%
“A little”
9%
5%
“Not at all”
0%
1%

Respondents gave ratings of...
9-10
47%
47%
7-8
35%
38%
6 or lower
18%
15%

A little better
36%
27%
About the same
10%
7%
A little worse
1%
1%
Much worse
1%
1%

"No"
15%
17%

"Usually"
40%
27%
"Sometimes"
8%
10%
"Never"
6%
3%

"Usually"
16%
17%
"Sometimes"
12%
6%
"Never"
1%
1%

"No"
7%
8%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

Longer sessions with one on one counselor, and should have self help groups.

rated facility as: 10/10

Everything is going well at the facility. More male staff would improve this facility.......

rated facility as: 10/10

Counseling. PERSON is great.

rated facility as: 9/10

it good here when yoou need to talk with someone also its good when it comes down to not being judged however when it comes down to getting into the dr its hard because they don't want you to be on cocaine or benzos but that's patrt of my addiction so in order to get one Subutex I have to be clean from 2 drugs that im addicted to

rated facility as: 8/10

good groups and counselors. nothing

rated facility as: 8/10