OPRS Integrated Clinic

https://www.shswny.org

Mission Statement: Spectrum Health and Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance abuse-related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

326 Orchard Park Rd
West Seneca, NY 14224

716-828-0560

Facility Information and Features:

Affiliated
Organization :
Spectrum Health and Human Services
Treatment
Type(s) :
Outpatient Treatment
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:
Young adults (ages 16-25), Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+), Adolescents (ages 12-18)
Special Groups Served: People who are:
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Pregnant/postpartum
  • Managing co-occurring mental and substance use disorders
  • Involved in criminal justice system
  • Charged with DUI/DWI
LGBTQ+ Welcoming:
Staff are trained on LGBTQ-specific needs in treatment
Other Languages Spoken:
Spanish

Insurance and Payment Options:

Payment
Options :
Private health insurance, Military insurance (e.g., TRICARE), Medicare, Medicaid, Cash or self-payment
Insurance
Accepted :
Wellcare, UnitedHealth Group, MVP, Lifetime Healthcare, Independent Health Benefits Corp, Independent Health Association, Humana, HealthNow NY, Inc.
Offers Sliding Fee Scale :
Yes

Facility Hours:

Outpatient
Mon: 8:00AM-7:00PM
Tue: 8:00AM-7:00PM
Wed: 8:00AM-7:00PM
Thu: 8:00AM-7:00PM
Fri: 8:00AM-4:00PM
Sat: Closed
Sun: Closed

Data last updated 04/13/2021

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Recovery and living environment
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
    Readiness to change

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Not Offered
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Different Location
    Buprenorphine implant (e.g., Probuphine®)
    Different Location
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Onsite
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
    Readiness to change
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Onsite
    Staff include:
    Social Worker (MSW/DSW), Registered Nurse (RN), Psychiatrist (MD, DO), Peer Recovery Counselor, Nurse Practitioner (NP), Counselor (Licensed, Master's level)
    Medications offered for mental health
    Yes
  • Offers primary health care
    Different Location
    Offers testing for :
    HIV, Hepatitis C, Hepatitis B

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Employment counseling or training
    Housing support
    Peer recovery support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 03/09/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

This facility has not reached the 20 submission minimum threshold to display patient feedback.

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

This facility has not reached the 20 submission minimum threshold to display patient feedback.