Mission Statement: Together for Recovery. Changing Lives. Saving Lives.
2400 Pine Ave
Niagara Falls, NY 14301
Facility Information and Features:
|Horizon Health Services|
Outpatient Treatment, Intensive Outpatient
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
|Age-Specific Programming Available:||
Young adults (ages 16-25), Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+), Adolescents (ages 12-18)
|Special Groups Served:||
People who are:
Staff are trained on LGBTQ-specific needs in treatment
Insurance and Payment Options:
Private health insurance, Medicare, Medicaid, Cash or self-payment
MVP, Independent Health Association, HealthNow NY, Inc., Emblem Health, Aetna
|Offers Sliding Fee Scale :||
Data last updated 04/13/2021
Signs of High-Quality Care
This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .
Fast Access to Treatment
Offers same day or walk-in appointments
Personalized Evaluation and Treatment Plan
Access to Medications for Opioid or Alcohol Use Disorder
Offers Naloxone trainingFor patients, For family/friends of patients
Offers medication for mental health
Effective Behavioral Therapies for Addiction
Offers individual counseling
Long-term Treatment and Follow-up
Coordinated Care for Mental and Physical Health
Staff include:Social Worker (MSW/DSW), Registered Nurse (RN), Peer Recovery Counselor, Nurse Practitioner (NP), Counselor (Licensed, Master's level)Medications offered for mental healthYes
Additional Services to Support Recovery
This facility offers the following services:Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)Assistance with transportation to/from treatmentEmployment counseling or trainingFamily services (e.g., marriage counseling, parenting training).Housing support
Data last updated 03/10/2020
This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.
This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.
It’s very helpfull
Everything is ok
Taking care of all my needs
The facility is doing great work I can only say from my visits
Snacks during group Ceremony for graduates Patients to come back and talk
Getting my life together I was lost now I have a new life
Get a transportation van for people who are forced to come here
Have more then one tox guy
Helping clients achieve their goals
Very helpful keep improving
Excellent counselors and variety of services. Adjust tox times
Nothing they help good changing my life
They done a lot for me so I think nothing more
Better controle of group
If there are patients with bug problem make the routine better for all whom is involved
I think the fact that we are an active part of deciding our treatment is the best part. Not much to improve really, it just takes someone who wants to change and to do the work in order for the treatment to be affective.
I know we all have to be on time for toxs, but 25 min will be good after the toxs time.
Trash can outside
Great staff. Friendly great that they text you your appts.
This facility is saving and changing lives, It’s helping people to become productive members of society , helping the individual to gets a better perspective on personal issues!
Plenty of council available. Helpful staff as well as friendly. Great doctors
More time with patients
Staff is very friendly and accomodating
Texting reminders of appointment is found to be very helpfull
More one on one mental health treatment
helpful- Recovery coaching and groups could do better- call-ins are confusing
being verk kind and supportive
Helping me be accountable
Clean and organized, better communication
Friendly caring staff, love the new Skype option, it would be great if the Skype could be done from home
Everything is right
Good as is
Hopping keep my life together an in place
Everything front staff polite understanding caring
They do all they can and they go above and beyond to help people in diser need to talk they will find someone to talk to you if u really need it ... the front desk always make me feel very welcome and always make sure I get what I need and they also always put me in a good mood when feeling down espically PERSON ...
everything is great
Nice resource, informed counselors
They are doing very good with helping I don’t know how much more they can do
This facility is helping patients through medication assistance treatment for example suboxone treatment for opioid addiction. What could be done to improve this facility is pain management addiction treatment could be offered. It is extremely difficult to almost impossible for opioid dependent chronic pain patients to be accepted anywhere for pain management treatment due to the stereotypes surrounding opioid addiction.
Counselors are amazing. I love that mental health is in the same building. I wish the tox times were more lenient. Also a yoga group or some kind of physical healing would be cool.
Excellent staff in all positions. Polite, proffessional, compassionate and welcoming. Wide range of groups covering many recovery related topics. Additional resources such asRecovery Coaches, Home Health Care workers as well as staff that can meet wiuth you off-site if circumstances prohibit you from being able to come in to the office.