Providence Behavioral Health Hospital

https://www.mercycares.com

Mission Statement: The primary responsibility for each of us at the Sisters of Providence Health System is to ensure that every person we serve receives the best possible care. We do this by setting high standards for clinical quality, service quality, and safety. Our Core Values: Reverence, Commitment to those who are poor, Justice, Stewardship, and Integrity.

227 Mill St
Springfield, MA 01108

413-452-6520

Facility Information and Features:

Affiliated Organization :	Trinity Health Of New England
Accreditation :	The Joint Commission Hospital Accredited Program, The Joint Commission Behavioral Health Care Program, Council on Accreditation Private Organization, Commission on Accreditation of Rehabilitation Facilities Behavioral Health Program
Treatment Type(s) :	SAMHSA-Certified Opioid Treatment Program (OTP), Outpatient Treatment, Intensive Outpatient
Substance Focus:	PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:	Young adults (ages 16-25), Adult women (age 18+), Adult men (age 18+)
Special Groups Served:	People who are: Survivors of sexual abuse, domestic violence, or other trauma Pregnant/postpartum Physically disabled Parents Managing co-occurring mental and substance use disorders Living with HIV/AIDS LGBTQ Involved in criminal justice system Homeless Charged with DUI/DWI
LGBTQ+ Welcoming:	Staff are trained on LGBTQ-specific needs in treatment

Insurance and Payment Options:

Payment Options :	State-financed health insurance (other than Medicaid), Private health insurance, Military insurance (e.g., TRICARE), Medicare, Medicaid, Cash or self-payment
Insurance Accepted :	Wellcare, UnitedHealth Group, Tufts Health Plan, Renaissance Health Services Corporation, Neighborhood Health Plan, Minuteman Health, Inc., Metropolitan Group, Humana, Highmark, HCSC Group, Harvard Pilgrim Healthcare Group, Fallon Group, Emblem Health, CVS Caremark, Cigna, Centene Corporation, Boston Medical Center Health Plan, Inc., BlueCross BlueShield of Massachusetts, Baystate, Aetna
Offers Sliding Fee Scale :	Yes

Facility Hours:

Outpatient

Mon:	6:00AM-2:30PM
Tue:	6:00AM-2:30PM
Wed:	6:00AM-2:30PM
Thu:	6:00AM-2:30PM

Fri:	6:00AM-2:30PM
Sat:	6:00AM-2:30PM
Sun:	6:00AM-2:30PM

Data last updated 01/31/2020

Signs of High-Quality Care

Data last updated

01/31/2020

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

Before starting treatment, asks about:

Recovery and living environment

Readiness to change

Potential to relapse

Mental health

Intoxication and/or withdrawal potential

General health

Access to Medications for Opioid or Alcohol Use Disorder

Offers FDA-approved medication for opioid use disorder

Onsite

Methadone

Onsite

Buprenorphine with naloxone (e.g., Suboxone^®, Zubsolv^®, Bunavail^®, Cassipa^®)

Different Location

Buprenorphine without naloxone (e.g., Subutex^®)

Different Location

Buprenorphine injection

Different Location

Buprenorphine implant (e.g., Probuphine^®)

Different Location

Oral Naltrexone (e.g., Depade^®, Revia^®)

Different Location

Injectable long-acting Naltrexone (e.g., Vivitrol^®)

Different Location
Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
Offers Naloxone training

For patients, For family/friends of patients
Offers FDA-approved medication for alcohol use disorder

Different Location

Acamprosate (e.g., Campral^®)

Different Location

Oral Naltrexone (e.g., Depade^®, Revia^®)

Different Location

Injectable long-acting Naltrexone (e.g., Vivitrol^®)

Different Location

Disulfiram (e.g., Antabuse^®)

Different Location
Offers medication for mental health

Effective Behavioral Therapies for Addiction

Offers behavioral therapy that has been shown to help people with addiction

This facility offers the following therapies:

Cognitive Behavioral Health Therapy (CBT)

Community Reinforcement Approach (CRA)

Contingency Management/ Motivational Incentives

Family Behavior Therapy

Matrix Model

Mindfulness-based Relapse Prevention

Motivational Enhancement Therapy
Offers individual counseling

Long-term Treatment and Follow-up

Tracks patient progress over time on all 6 critical factors

Tracks patient progress on:

Recovery and living environment

Readiness to change

Potential to relapse

Mental health

Intoxication and/or withdrawal potential

General health
Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

Offers mental health care

Different Location

Medications offered for mental health

No
Offers primary health care

Will Connect Patient with Care

Offers testing for :
Tuberculosis, Sexually Transmitted Infections (STIs), Pregnancy, HIV, Hepatitis C, Hepatitis B

Additional Services to Support Recovery

Offers recovery support services

This facility offers the following services:

Family services (e.g., marriage counseling, parenting training).

Spiritual support

Wellness and health promotion (e.g., healthy eating, exercise)