Providence Hospital Opioid Treatment Program-Holyoke

https://www.mercycares.com

Mission Statement: Sisters of Providence Health System, a member of Trinity Health, is a community of persons committed to being a transforming, healing presence within the communities we serve. We believe in the sacredness of human life, in the innate dignity of each person, and that it is in relationship with one another that all persons realize their fullest potential. In our service we are sustained by an unwavering trust in God’s Providence.

1233 Main St
Holyoke, MA 01040

413-536-5111

Facility Information and Features:

Affiliated
Organization :		 Trinity Health Of New England
Accreditation :
The Joint Commission Hospital Accredited Program
Treatment
Type(s) :
SAMHSA-Certified Opioid Treatment Program (OTP)
Substance Focus:
Opioids (prescription or heroin)
Age-Specific Programming Available:
Adult women (age 18+), Adult men (age 18+)
Special Groups Served: People who are:
  • Pregnant/postpartum
  • Parents
  • Managing co-occurring mental and substance use disorders
LGBTQ+ Welcoming:
Staff are trained on LGBTQ-specific needs in treatment
Other Languages Spoken:
Spanish

Insurance and Payment Options:

Payment
Options :
Private health insurance, Medicaid, Cash or self-payment
Insurance
Accepted :
UnitedHealth Group, Tufts Health Plan, Neighborhood Health Plan, Harvard Pilgrim Healthcare Group, Fallon Group, Cigna, Boston Medical Center Health Plan, Inc., BlueCross BlueShield of Massachusetts, Aetna
Offers Sliding Fee Scale :
No

Facility Hours:

Outpatient
Mon: 6:00AM-2:30PM
Tue: 6:00AM-2:30PM
Wed: 6:00AM-2:30PM
Thu: 6:00AM-2:30PM
Fri: 6:00AM-2:30PM
Sat: 6:00AM-2:00PM
Sun: 6:00AM-2:00PM

Data last updated 07/06/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Onsite
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Different Location
    Buprenorphine without naloxone (e.g., Subutex®)
    Different Location
    Buprenorphine injection
    Not Offered
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Different Location
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Different Location
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients
  • Offers FDA-approved medication for alcohol use disorder
    Different Location
    Acamprosate (e.g., Campral®)
    Different Location
    Oral Naltrexone (e.g., Depade®, Revia®)
    Different Location
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Different Location
    Disulfiram (e.g., Antabuse®)
    Different Location
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Matrix Model
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Will Connect Patient with Care
    Medications offered for mental health
    No
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    Tuberculosis, Sexually Transmitted Infections (STIs), Pregnancy, HIV, Hepatitis C, Hepatitis B

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Domestic violence (e.g., physical, sexual, and/or emotional abuse) services
    Educational assistance (e.g., GED courses)
    Employment counseling or training
    Family services (e.g., marriage counseling, parenting training).
    Housing support
    Legal aid
    Peer recovery support
    Spiritual support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 01/31/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

This facility has not reached the 20 submission minimum threshold to display patient feedback.

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

This facility has not reached the 20 submission minimum threshold to display patient feedback.