Reality House

https://www.rhiny.org

Mission Statement: RHI. assist individuals lead productive and positive lifestyles and to achieve higher levels of accomplishments. We accomplish our mission by: Providing chemical dependency treatment services through traditional and social justice models; Endeavoring to achieve cultural competency throughout the agency to respect each client and treat them in a dignified manner and; Engaging stakeholders in a collaborative process to ensure feedback and continuous growth and excellence.

8-13 Astoria Blvd
Queens, NY 11102

212-281-6004

Facility Information and Features:

Affiliated
Organization :
Reality House Inc.
Tobacco Policy:
Not permitted
Treatment
Type(s) :
Intensive Outpatient, Outpatient Treatment, Residential Treatment
Substance Focus:
Alcohol, Barbiturates and other sedatives/hypnotics, Benzodiazepines and other tranquilizers, Cocaine/crack, Inhalants, Marijuana/hashish, Methamphetamines and other amphetamines/stimulants, Opioids (prescription or heroin), OTC Medications (e.g., cough syrup), PCP/hallucinogens
Age-Specific Programming Available:
Adult men (age 18+), Adult women (age 18+), Seniors or older adults (age 65+)
Special Groups Served: People who are:
  • Charged with DUI/DWI
  • Homeless
  • Involved in criminal justice system
  • LGBTQ
  • Living with HIV/AIDS
  • Managing co-occurring mental and substance use disorders
  • Parents
  • Physically disabled
  • Pregnant/postpartum
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Veterans, active duty military, or military family
LGBTQ+ Welcoming:
All-gender bathroom(s) available on site, Staff are trained on LGBTQ-specific needs in treatment
Other Languages Spoken:
Spanish

Insurance and Payment Options:

Payment
Options :
Cash or self-payment, Medicaid, Medicare, Private health insurance, State-financed health insurance (other than Medicaid)
Insurance
Accepted :
Aetna, Affinity Health Plan (Managed Care), Beacon Health Options, Cigna, EmblemHealth, EmblemHealth (Managed Care), Empire BlueCross BlueShield, Fidelis Care, Fidelis Care (Managed Care), Healthfirst, Healthfirst PHSP (Managed Care), MetroPlus Health Plan, MetroPlus Health Plan (Managed Care), Optum, UnitedHealthcare, UnitedHealthcare Community Plan (Managed Care)
Offers Sliding Fee Scale :
Yes

Facility Hours:

Residential
Mon: All Day
Tue: All Day
Wed: All Day
Thu: All Day
Fri: All Day
Sat: All Day
Sun: All Day
Outpatient
Mon: 8:45AM-6:00PM
Tue: 8:45AM-6:00PM
Wed: 8:45AM-6:00PM
Thu: 8:45AM-5:00PM
Fri: 8:45AM-6:00PM
Sat: 8:45AM-2:00PM
Sun: Closed

Data last updated 08/20/2021

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments
  • Helps patients in other ways if inpatient/residential beds are not available

    This facility:

    Keeps a waiting list.
    Refers the patient to one or more specific treatment facilities outside the organization.

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Intoxication and/or withdrawal potential
    General health
    Mental health
    Readiness to change
    Recovery and living environment
    Potential to relapse

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Methadone
    Not Offered
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Not Offered
    Buprenorphine without naloxone (e.g., Subutex®)
    Not Offered
    Buprenorphine injection
    Not Offered
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Not Offered
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Not Offered
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For family/friends of patients, For patients
  • Offers FDA-approved medication for alcohol use disorder
    Acamprosate (e.g., Campral®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Not Offered
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Not Offered
    Disulfiram (e.g., Antabuse®)
    Not Offered
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Contingency Management/ Motivational Incentives
    Family Behavior Therapy
    Mindfulness-based Relapse Prevention
    Twelve-Step Facilitation Therapy (TSF)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    General health
    Intoxication and/or withdrawal potential
    Mental health
    Potential to relapse
    Readiness to change
    Recovery and living environment
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Onsite
    Staff include:
    Bachelors-level Counselor(s), Counselor (Licensed, Master's level), Physician other than psychiatrist (MD, DO), Peer Recovery Counselor, Social Worker (MSW/DSW)
    Medications offered for mental health
    No
  • Offers primary health care
    Onsite
    Staff include:
    Nurse Practitioner (NP), Physician Assistant (PA)
    Offers testing for :
    COVID-19, Hepatitis C, Hepatitis B, HIV, Pregnancy, Sexually Transmitted Infections (STIs), Tuberculosis

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with childcare
    Assistance with food
    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Domestic violence (e.g., physical, sexual, and/or emotional abuse) services
    Educational assistance (e.g., GED courses)
    Employment counseling or training
    Family services (e.g., marriage counseling, parenting training)
    Housing support
    Legal aid
    Peer recovery support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 01/31/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

This facility has not reached the 20 submission minimum threshold to display patient feedback.

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

This facility has not reached the 20 submission minimum threshold to display patient feedback.