Resource Recovery Center of Orange County, LLC IP

https://www.rrcooc.com

Mission Statement: The Resource Recovery Center of Orange County is dedicated to providing the highest quality of care to those suffering from Substance Use Disorders. Treatment provided is based on the presenting needs of the individual. Our goal is to help individuals and families begin the healing process by utilizing compassionate, encouraging and evidenced-based practices. We ultimately strive to guide individuals, and their families, towards a goal of living life to its full potential-free from addiction.

68 Crystal Run Rd
Middletown, NY 10941

845-209-3500

Facility Information and Features:

Affiliated
Organization :		 Resource Recovery Center of Orange County, LLC
Accreditation :
The Joint Commission Behavioral Health Care Program
Tobacco Policy:
Not permitted
Treatment
Type(s) :
Residential Treatment, SAMHSA-Certified Opioid Treatment Program (OTP)
Substance Focus:
Alcohol, Barbiturates and other sedatives/hypnotics, Benzodiazepines and other tranquilizers, Cocaine/crack, Inhalants, Marijuana/hashish, Methamphetamines and other amphetamines/stimulants, Opioids (prescription or heroin), OTC Medications (e.g., cough syrup), PCP/hallucinogens
Age-Specific Programming Available:
Adult men (age 18+), Adult women (age 18+)
LGBTQ+ Welcoming:
Staff are trained on LGBTQ-specific needs in treatment

Insurance and Payment Options:

Payment
Options :
Cash or self-payment, Medicaid, Military insurance (e.g., TRICARE), Private health insurance, State-financed health insurance (other than Medicaid)
Insurance
Accepted :
Aetna, Cigna, Humana, Affinity Health Plan (Managed Care), Amida Care (Managed Care), Beacon Health Options, Capital District Physicians' Health Plan (CDPHP), Capital District Physicians' Health Plan (CDPHP) (Managed Care), EmblemHealth, EmblemHealth (Managed Care), Empire BlueCross BlueShield, Empire BlueCross BlueShield HealthPlus (Managed Care), Fidelis Care, Fidelis Care (Managed Care), Healthfirst, Healthfirst PHSP (Managed Care), Independent Health, MetroPlus Health Plan, MetroPlus Health Plan (Managed Care), MVP Health Care, MVP Health Plan (Managed Care), Optum, Oscar, Oxford Health Plans, UnitedHealthcare, UnitedHealthcare Community Plan (Managed Care), Visiting Nurse Service of New York (VNSNY) Choice Select Health (Managed Care)
Offers Sliding Fee Scale :
No

Facility Hours:

Residential
Mon: All Day
Tue: All Day
Wed: All Day
Thu: All Day
Fri: All Day
Sat: All Day
Sun: All Day

Data last updated 08/20/2021

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Helps patients in other ways if inpatient/residential beds are not available

    This facility:

    Calls another treatment facility outside of the organization and assists the patient in setting up an appointment with them.
    Keeps a waiting list.
    Refers the patient to one or more specific treatment facilities outside the organization.

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    General health
    Intoxication and/or withdrawal potential
    Mental health
    Potential to relapse
    Readiness to change
    Recovery and living environment

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Onsite
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Not Offered
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For family/friends of patients, For patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Not Offered
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    General health
    Intoxication and/or withdrawal potential
    Mental health
    Potential to relapse
    Readiness to change
    Recovery and living environment
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Onsite
    Staff include:
    Counselor (Licensed, Master's level), Nurse Practitioner (NP), Social Worker (MSW/DSW)
    Medications offered for mental health
    Yes
  • Offers primary health care
    Onsite
    Staff include:
    Licensed Practical Nurse (LPN), Nurse Practitioner (NP), Physician (MD, DO), Registered Nurse (RN)
    Offers testing for :
    COVID-19, Hepatitis C, Hepatitis B, HIV, Pregnancy, Sexually Transmitted Infections (STIs), Tuberculosis

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Assistance with transportation to/from treatment
    Case management
    Domestic violence (e.g., physical, sexual, and/or emotional abuse) services
    Family services (e.g., marriage counseling, parenting training)
    Housing support
    Peer recovery support
    Wellness and health promotion (e.g., healthy eating, exercise)

Patient Reviews

Data last updated 01/27/2023

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
0%
17%
“A little”
0%
5%
“Not at all”
0%
1%

Respondents gave ratings of...
9-10
59%
48%
7-8
36%
38%
6 or lower
5%
15%

A little better
27%
27%
About the same
9%
7%
A little worse
0%
1%
Much worse
0%
1%

"No"
23%
17%

"Usually"
41%
28%
"Sometimes"
23%
10%
"Never"
0%
3%

"Usually"
23%
16%
"Sometimes"
5%
6%
"Never"
0%
1%

"No"
10%
8%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

They are consistent with all of their groups

rated facility as: 9/10

To improve the facility can focus more on paws and also have more NA meeting

rated facility as: 8/10

The staffing here is run by professionals here at rroc. Who am I to tell them how it should Be ran.. the program works for those who work it.

rated facility as: 9/10

All staff has been wonderful in helping clients needs. The food could be more healthy too many carbs

rated facility as: 10/10

Taking care of business and help to connect with outside providers and resources recovery help

rated facility as: 10/10