Right Choice Health Group 2
Mission Statement: It is the mission of Right Choice Health Group to:
● Help to reclaim disordered lives
● ENCOURAGE individual responsibility, positive behavior, and personal growth
● STRENGTHEN families and communities
● SAFEGUARD public health
● PROMOTE a drug-free society through medication-assisted treatment (MAT), prevention, education and training, research, and advocacy"
33 Oak Ave
Worcester, MA 01605
Facility Information and Features:
|Right Choice Health Group, LLC|
Alcohol, Cocaine/crack, Marijuana/hashish, Opioids (prescription or heroin), PCP/hallucinogens, Methamphetamines and other amphetamines/stimulants, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Inhalants, OTC Medications (e.g., cough syrup)
|Age-Specific Programming Available:||
Adult women (age 18+), Adult men (age 18+)
|Special Groups Served:||
People who are:
All-gender bathroom(s) available on site, Staff are trained on LGBTQ-specific needs in treatment
|Other Languages Spoken:||
Arabic, Portuguese, Spanish, Vietnamese
Insurance and Payment Options:
Data last updated 04/13/2021
Signs of High-Quality Care
This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .
Fast Access to Treatment
Offers same day or walk-in appointments
Personalized Evaluation and Treatment Plan
Access to Medications for Opioid or Alcohol Use Disorder
Offers Naloxone trainingFor patients, For family/friends of patients
Offers medication for mental health
Long-term Treatment and Follow-up
Coordinated Care for Mental and Physical Health
Data last updated 11/21/2019
This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.
This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.
The wait time can be pretty long and annoying sometimes, but everyone tries to get us in and out the best they can. The staff is always nice and helpful
the provider is very helpful, more front staff that know what to do
They know we are people, our wants and needs are treated with respect
helping with patients. parking needs to be fixed
they are helping alot
i have done a complete 360 in my life this past year with the help from this facility. i love you all and all you do for me... PERSON
IF ITS NOT BROKE DONT FIX IT
not having counseling every week
I DONT AGREE WITH PATIENTS HAVING TO PAY FOR PARKING
They are very understanding and patient. They could improve wait times for sending electronic prescriptions.
The people working the front desk are really nice and professional.
this facility will try and help out with your addiction issues or mental health issues as much as they can with great hospitality. my one big dream is for services to offer rehabs of cure instead of another medication
some appointments take longer than they should do to people not showing up on time. also, some times the pharmacy doesn't receive the prescription which takes longer to receive the medicine
SUPPORTING ME IN ALL POSSIBLE WAYS, THEY ARE KIND PERSON AND SO MUCH MORE THAN HELPFUL , THESE PEOPLE ARE THE DIFFEREMCE BETWEEN LIFE OR DEATH AND HELP US TO STAY ALIVBEE, WELL FOR ME ANYWAY I AM ETERNALLY GRATEFUL FOR ALL THE HELP SUPPORT AND RESOURCES THEY HAVE LED ME TOO TO BE ABLE TO STAY CLEAN AND LIVE A LIFE ANDS NOT JUST A LIFE BUT ONE W QUALITY JOY HAPPINESS AND LOVE WHI\\CH IS ALL THE MATTERS IN LIFE ,THANK YOU PERSON
they do visits in a timely fashion
DOING A GREAT JOB
Wait times could be improved
i don't know what they could do better what i do know is that they helped me get my life back and taught me how to keep it i have never felt so safe and supported anywhere.
EVERYTHING POSSIBLE SUPPORTIVE AND SO UNBELIEABLY HELPFUL IN ALL WAYS SO GRATEFUL TO BE AB;LE TO LIVE A LIFE W QUALITY AND TO BE CLEAN AND SOBER THE BEST TREATMENT I HAVE EVER RECIEVED, THANK YOU!!!
I think the treatments themselves that this facility provides IE: Suboxone, etc. are extremely important to all who need it. Aside from that, I believe the people who work in this Pittsfield office are very lacking in many areas. Their communication is poor, they dont seem to care so much about their patients as they do about just getting through their work day. Several times I havent been able to pick up medication due to someone forgetting to send them to the provider. My appointments are never on time, I wait for hours to see a provider sometimes. My recovery does not seem like a priority to many of the staff here, which is alarming because even my "recovery counselor", who I am required to see every two weeks does not seem to know from one minute to the next what is going on.. Their is a severe lack of Leadership in this office, as well as communication and professionalism.
I like the hours of operation, early morning for me, and friendly nice people working here. I do not like supervised urine collection
the clinic is doing everything right 100% just wish urine screens cam,,e back faster