Right Choice Health Group, LLC
Mission Statement: It is the mission of Right Choice Health Group to: ● Help to reclaim disordered lives ● ENCOURAGE individual responsibility, positive behavior, and personal growth ● STRENGTHEN families and communities ● SAFEGUARD public health ● PROMOTE a drug-free society through medication-assisted treatment (MAT), prevention, education and training, research, and advocacy
70 Court St
Ste 3
Westfield, MA 01085
413-729-4200
Facility Information and Features:
| Affiliated Organization : |
Right Choice Health Group, LLC |
| Treatment Type(s) : |
Outpatient Treatment
|
| Substance Focus: |
PCP/hallucinogens,
OTC Medications (e.g., cough syrup),
Opioids (prescription or heroin),
Methamphetamines and other amphetamines/stimulants,
Marijuana/hashish,
Inhalants,
Cocaine/crack,
Benzodiazepines and other tranquilizers,
Barbiturates and other sedatives/hypnotics,
Alcohol
|
| Age-Specific Programming Available: |
Seniors or older adults (age 65+),
Adult women (age 18+),
Adult men (age 18+)
|
| Special Groups Served: |
People who are:
|
| LGBTQ+ Welcoming: |
Staff are trained on LGBTQ-specific needs in treatment,
All-gender bathroom(s) available on site
|
| Other Languages Spoken: |
Spanish,
Arabic
|
Insurance and Payment Options:
Facility Hours:
| Mon: | 8:30AM-7:00PM |
| Tue: | 8:30AM-5:00PM |
| Wed: | 8:30AM-5:00PM |
| Thu: | 8:30AM-5:00PM |
| Fri: | 8:30AM-5:00PM |
| Sat: | Closed |
| Sun: | Closed |
Data last updated 04/13/2021
Signs of High-Quality Care
This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .
Fast Access to Treatment
-
Offers same day or walk-in appointments
Personalized Evaluation and Treatment Plan
Access to Medications for Opioid or Alcohol Use Disorder
-
-
Offers Naloxone trainingFor patients, For family/friends of patients
-
Offers medication for mental health
Long-term Treatment and Follow-up
Coordinated Care for Mental and Physical Health
Data last updated 11/21/2019
Patient Experience
This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.
Patient Feedback
This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.
they have an amazing staff here PERSON, PERSON and PERSON are all fantastic. They make me feel really comfortable when I come here and always try to help. The staff here couldn't be any better
in my opinion this place is great and doesnt need to change anything
they talk to you very good listeners and give the best advice and dont judge
se preocupan por las personas
everything perfect. very informative and professional from top to bottom.
this place has givin me the best treatment that i have received so far on the road of treatment of my recovery i cannot think of any improvements this place needs at this time
they are respectful and helpful. i cant think of anything they could do better
They are doing a lot of things right, I really believe that they care a lot about the patients that they have here. They really care and seem to respect every person that walks through the door. Happy to be a patient here.
answer all my questions
Very friendly. Seem to really care about my recovery.
They are very attentive to my needs as far as helping rescheduling appointments when needed and working with me to better my recovery
therejob
staff is helpful, caring, and genuienly care about patient
The facility has been wonderful. The Doctor listens to all my needs and you can tell he really cares about the patients here. He actively listens when i speak and pushes me to do the best and stay the healthiest i can.
everything is right right choice is in need of no improvements
Since I started at this clinic the staff have been extremely friendly and caring. The environment of the clinic makes a huge difference in my path to recovery and I always feel comfortable when I come here. As of now, I have no problems or issues with Right Choice.
The facility doesn't make a big deal if you're a few minutes late. I've been late and they take me right in. It's really helpful. The staff actually cares about you and treats you like family. It's definitely one of the better facilities.
Very passionate and friendly. Helps me set and achieve goals.
they are the best treatment center around!!! Everyone is super helpful and very nice!!! PERSON, PERSON,PERSON are amazing and I am doing so much better now because of them and this place!!! PERSON is a awesome doctor as well!!
n
The staff here are very kind, friendly, helpful and you can tell that they truly care about helping people and they want to see them succeed. they actually treat us like human beings not just a patient number or a number. I have been coming here for services for almost a year and ever since my first day they have all made me feel like family. especially PERSON, PERSON, PERSON and PERSON they all truly care about us.They go above and beyond and they take time to actually talk to us and they want to know how were doing and if there is anything they can do to help us. i love it here i feel safe and accepted and cared about.
they council patients and help them improve their lives with knowledge and patience. there is nothing more to really improve. they cover all.
i feel everything
The staff is great. I dont feel it needs any improvements.
I love the fact that I feel like staff truly cares about me and my recovery. I feel like they really are there for me to help in any way that they can, because there are many facilities where staff just treats you like a "number" if you will. I feel like other places look at people in recovery as if they are scumbags. I honestly can't think of anything at the moment that could improve this facility. Keep up the good work; I love you guys!!!
nothing at all
They are super vigilant about making sure you get your counselling and meet all your requirments for treatments I wish they offered Peer Supports.