Right Choice Health Group, LLC

https://www.rightchoicehealthgroup.com

Mission Statement: It is the mission of Right Choice Health Group to: ● Help to reclaim disordered lives ● ENCOURAGE individual responsibility, positive behavior, and personal growth ● STRENGTHEN families and communities ● SAFEGUARD public health ● PROMOTE a drug-free society through medication-assisted treatment (MAT), prevention, education and training, research, and advocacy

70 Court St
Ste 3
Westfield, MA 01085

413-729-4200

Facility Information and Features:

Affiliated
Organization :		 Right Choice Health Group, LLC
Treatment
Type(s) :
Outpatient Treatment
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:
Seniors or older adults (age 65+), Adult women (age 18+), Adult men (age 18+)
Special Groups Served: People who are:
  • Working professionals (e.g., lawyers, doctors)
  • Veterans, active duty military, or military family
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Sex offenders
  • Pregnant/postpartum
  • Physically disabled
  • Parents
  • Managing co-occurring mental and substance use disorders
  • Living with HIV/AIDS
  • LGBTQ
  • Involved in criminal justice system
  • Homeless
  • Charged with DUI/DWI
LGBTQ+ Welcoming:
Staff are trained on LGBTQ-specific needs in treatment, All-gender bathroom(s) available on site
Other Languages Spoken:
Spanish, Arabic

Insurance and Payment Options:

Payment
Options :
Private health insurance, Military insurance (e.g., TRICARE), Medicare, Medicaid, Cash or self-payment
Insurance
Accepted :
Wellcare, UnitedHealth Group, Tufts Health Plan, Neighborhood Health Plan, Humana, Harvard Pilgrim Healthcare Group, Fallon Group, Cigna, Boston Medical Center Health Plan, Inc., BlueCross BlueShield of Massachusetts, Aetna
Offers Sliding Fee Scale :
No

Facility Hours:

Outpatient
Mon: 8:30AM-7:00PM
Tue: 8:30AM-5:00PM
Wed: 8:30AM-5:00PM
Thu: 8:30AM-5:00PM
Fri: 8:30AM-5:00PM
Sat: Closed
Sun: Closed

Data last updated 01/31/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    Potential to relapse
    Intoxication and/or withdrawal potential
    General health
    Mental health
    Readiness to change
    Recovery and living environment

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Not Offered
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Onsite
    Buprenorphine implant (e.g., Probuphine®)
    Different Location
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Onsite
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Onsite
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Will Connect Patient with Care
    Medications offered for mental health
    No
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    Tuberculosis, Sexually Transmitted Infections (STIs), Pregnancy, HIV, Hepatitis C, Hepatitis B

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with transportation to/from treatment
    Case management

Patient Reviews

Data last updated 11/21/2019

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
0%
13%
“A little”
0%
4%
“Not at all”
4%
2%

Respondents gave ratings of...
9-10
81%
53%
7-8
11%
33%
6 or lower
7%
14%

A little better
35%
27%
About the same
8%
9%
A little worse
0%
1%
Much worse
4%
1%

"No"
27%
21%

"Usually"
7%
27%
"Sometimes"
4%
9%
"Never"
4%
3%

"Usually"
15%
18%
"Sometimes"
0%
6%
"Never"
0%
2%

"No"
4%
9%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

The facility has been wonderful. The Doctor listens to all my needs and you can tell he really cares about the patients here. He actively listens when i speak and pushes me to do the best and stay the healthiest i can.

rated facility as: 10/10

answer all my questions

rated facility as: 9/10

se preocupan por las personas

rated facility as: 10/10

therejob

rated facility as: 10/10

they are respectful and helpful. i cant think of anything they could do better

rated facility as: 9/10