YMCA Counseling Service

Mission Statement: The YMCA Counseling Service provides Individual, group, and family services to those who are living with substance mis-use issues as well as their loved ones. This facility also provides Medication Assisted Treatment in forms of Suboxone, Vivtrol, and Sublocade as well as on site psychiatric services and medical assessments.

3911 Richmond Ave
Staten Island, NY 10312

718-948-3232

Facility Information and Features:

Affiliated
Organization :		 YMCA of Greater New York
Treatment
Type(s) :
Outpatient Treatment, Intensive Outpatient
Substance Focus:
PCP/hallucinogens, OTC Medications (e.g., cough syrup), Opioids (prescription or heroin), Methamphetamines and other amphetamines/stimulants, Marijuana/hashish, Inhalants, Cocaine/crack, Benzodiazepines and other tranquilizers, Barbiturates and other sedatives/hypnotics, Alcohol
Age-Specific Programming Available:
Young adults (ages 16-25), Adult women (age 18+), Adult men (age 18+), Adolescents (ages 12-18)
Special Groups Served: People who are:
  • Survivors of sexual abuse, domestic violence, or other trauma
  • Pregnant/postpartum
  • Managing co-occurring mental and substance use disorders
  • Involved in criminal justice system
LGBTQ+ Welcoming:
Staff are trained on LGBTQ-specific needs in treatment, All-gender bathroom(s) available on site
Other Languages Spoken:
Spanish

Insurance and Payment Options:

Payment
Options :
Private health insurance, Medicare, Medicaid, Cash or self-payment
Insurance
Accepted :
UnitedHealth Group, North Shore LIJ Healthcare Group, Metropolitan Group, Lifetime Healthcare, Humana, HealthNow NY, Inc., HealthFirst, Inc., Emblem Health, Cigna, Capital District Physician's Health Plan (CDPHP), Anthem, Aetna
Offers Sliding Fee Scale :
Yes

Facility Hours:

Outpatient
Mon: 9:00AM-9:00PM
Tue: 9:00AM-9:00PM
Wed: 9:00AM-9:00PM
Thu: 9:00AM-9:00PM
Fri: 9:00AM-9:00PM
Sat: 9:00AM-2:00PM
Sun: Closed

Data last updated 07/06/2020

Signs of High-Quality Care

Data last updated

This section indicates whether facilities offer services that align with the Shatterproof National Principles of Care © .

Fast Access to Treatment

  • Offers same day or walk-in appointments

Personalized Evaluation and Treatment Plan

  • Examines all of the 6 critical factors during the intake process to develop the patient's treatment plan

    Before starting treatment, asks about:

    General health
    Intoxication and/or withdrawal potential
    Mental health
    Potential to relapse
    Readiness to change
    Recovery and living environment

Access to Medications for Opioid or Alcohol Use Disorder

  • Offers FDA-approved medication for opioid use disorder
    Onsite
    Methadone
    Different Location
    Buprenorphine with naloxone (e.g., Suboxone®, Zubsolv®, Bunavail®, Cassipa®)
    Onsite
    Buprenorphine without naloxone (e.g., Subutex®)
    Onsite
    Buprenorphine injection
    Onsite
    Buprenorphine implant (e.g., Probuphine®)
    Not Offered
    Oral Naltrexone (e.g., Depade®, Revia®)
    Not Offered
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
  • Provides Naloxone (e.g., Narcan, Evzio) onsite to patients at risk for overdose
  • Offers Naloxone training
    For patients, For family/friends of patients
  • Offers FDA-approved medication for alcohol use disorder
    Onsite
    Acamprosate (e.g., Campral®)
    Onsite
    Oral Naltrexone (e.g., Depade®, Revia®)
    Not Offered
    Injectable long-acting Naltrexone (e.g., Vivitrol®)
    Onsite
    Disulfiram (e.g., Antabuse®)
    Onsite
  • Offers medication for mental health

Effective Behavioral Therapies for Addiction

  • Offers behavioral therapy that has been shown to help people with addiction

    This facility offers the following therapies:

    Cognitive Behavioral Health Therapy (CBT)
    Family Behavior Therapy
    Mindfulness-based Relapse Prevention
    Motivational Enhancement Therapy
  • Offers individual counseling

Long-term Treatment and Follow-up

  • Tracks patient progress over time on all 6 critical factors

    Tracks patient progress on:

    Recovery and living environment
    Readiness to change
    Potential to relapse
    Mental health
    Intoxication and/or withdrawal potential
    General health
  • Uses lab tests to track patient progress

Coordinated Care for Mental and Physical Health

  • Offers mental health care
    Onsite
    Staff include:
    Social Worker (MSW/DSW), Registered Nurse (RN), Psychiatrist (MD, DO), Peer Recovery Counselor, Nurse Practitioner (NP), Counselor (Licensed, Master's level)
    Medications offered for mental health
    Yes
  • Offers primary health care
    Will Connect Patient with Care
    Offers testing for :
    HIV, Hepatitis C

Additional Services to Support Recovery

  • Offers recovery support services

    This facility offers the following services:

    Assistance with childcare
    Assistance with obtaining social services (e.g., Medicaid, WIC, SSI, SSDI)
    Case management
    Family services (e.g., marriage counseling, parenting training).
    Peer recovery support

Patient Reviews

Data last updated 02/10/2020

Patient reviews include multiple choice questions and one narrative question. Reviews are published once 20 responses have been submitted for the facility.

Patient Experience

This section displays responses to the multiple choice questions and shows how frequently each option was selected for the facility next to the average across all facilities in the state.

click sections to expand

“Somewhat”
15%
16%
“A little”
5%
5%
“Not at all”
0%
1%

Respondents gave ratings of...
9-10
60%
46%
7-8
40%
37%
6 or lower
0%
15%

A little better
25%
26%
About the same
0%
7%
A little worse
0%
1%
Much worse
0%
1%

"No"
20%
16%

"Usually"
25%
26%
"Sometimes"
5%
10%
"Never"
0%
3%

"Usually"
35%
17%
"Sometimes"
0%
6%
"Never"
0%
1%

"No"
0%
7%

Patient Feedback

This section displays narrative responses about patient experiences at the facility along with patient ratings (0 - 10) of the facility.

i like it at Y all good

rated facility as: 8/10

good place iam a counselor somewhere else and there is nothing to improve here

rated facility as: 10/10

they helped me and my daughter before thats why i returned

rated facility as: 10/10

nothin

rated facility as: 9/10

not sure new client here

rated facility as: 8/10

its already good

rated facility as: 8/10

my counselor

rated facility as: 10/10

help me get kids back and stay sober

rated facility as: 10/10

great place nothing

rated facility as: 8/10

help save my job

rated facility as: 8/10

keeping me sober

rated facility as: 10/10

nothing

rated facility as: 8/10

get my car back DWI

rated facility as: 9/10

groups

rated facility as: 8/10

they help me save my life

rated facility as: 10/10

my counselor the best

rated facility as: 10/10

help me get life together

rated facility as: 10/10

im good

rated facility as: 8/10

love my counselor

rated facility as: 9/10

my counselor PERSON

rated facility as: 10/10